Emma Finnie

• Part of an integral front of office team involved in every aspect of the running of a local, well established family run company. An all rounder role with the personal responsibility to manage HR functions within the company
• Constant monitoring of emails whilst managing incoming and outgoing phone calls and day to day admin duties
• Sole responsibility of managing HR admin functions: Holiday requests, sickness absence, time sheets, staff queries, onboarding, ordering of PPE, uniform. First port of call for all staff with anything HR related.
• Preparing offer letters, doing inductions, collecting documentation and collecting and recording employee data
• Support Payroll by organising attendance and leave for employees
• Confidentiality and discretion when handling sensitive personal data and dealing with employee issues.
• Producing reports
• Responsible for monitoring a tracking system to monitor engineers movements throughout each day

Used Diploma and previous work experience to set up a health and beauty clinic providing massage, beauty treatments and skin care treatments within a dedicated treatment room at home.

Worked in a reputable local beauty salon providing beauty treatments and massage whilst finishing level 3 diploma alongside.

Selling jewellery and watches in store over the counter.

Caring for children from 6 months to 8 years in home setting. Required school/nursery runs, visits to play groups and trips out. Provided and prepared food according to EYFS and Ofsted guidelines.

• Produced offer letters and contracts for new starters
• Amendments to existing contracts
• Assisted on the Employee Relations helpdesk
• Assisted Payroll in meeting monthly cut off
• Assisted in monthly bulletin for job adverts

• Dealt with customer queries/complaints via phone and post
• Help desk role for internal staff regarding terms and conditions, processes and procedures. Any questions or support needed in relation to mortgage and savings accounts would be dealt by calling our department.

Taking calls from clients and candidates, making appointments, filing, faxing, general office duties in assistant the recruitment officers in their role.

Served customers over the counter with their banking transactions, foreign currency, travellers cheques etc. Generated leads for mortgage and savings accounts.