Summary
Overview
Work history
Education
Skills
REFERENCES
COLLECTION MANAGEMENT SYSTEMS
Timeline
Generic

Emma Duggan

Offord Cluny,Cambridgeshire

Summary

Accomplished practitioner with expertise in policy development and consultancy, with a proven track record in problem solving complex challenges into actionable strategies.

Skilled in conducting surveys, conservation treatments and delivering large collection storage upgrades and decants; enhancing exhibitions through conservation and digitisation.

Proficient in collection audits and inventory management systems from Modes, Collection Index+, Calm, and Sierra, to Mimsy XG.

Dedicated to fostering equitable access to collections through training initiatives, collaborative efforts and creative solutions.

Overview

21
21
years of professional experience
3
3
years of post-secondary education

Work history

Collection Consultant

Framework Knitters Museum
Ruddington, Nottinghamshire
2026.04 - 2026.07

Provided Collection Consultancy for National Lottery Heritage Funded 'A Stitch in Time' project. (Contract value up to £4,000)

  • Developed Collection Care Plan to review and enhance collection storage and display conditions
  • Created Collection Development Policy to bring clarity to decision making around donation, acquisition, backlog and disposal
  • Provided audit opportunities and training for staff and volunteers in Collection Care, Object Handling, Collection Audit Methodology and Modes input so that momentum can continue beyond contract

Archive Conservator

National Conservation Service
Companies House, Cardiff, Vale of Glamorgan
2026.03 - 2026.07
  • Large sample survey to review the contents of every 28th shelf of historic company records (bound volumes, bundles to printed sheets) to identify digitisation and rehousing need, potential hazards and assess contamination risks
  • Conducted acid detection tests on every 17th box of microfiche collection to ensure preservation standards, identify and limit damage
  • Make recommendations to Companies House to balance need with care

Lead, Collection Management and Care (part time)

Culture Trust
Luton
2025.07 - Current

In this role I work across all facets of Collection Management and Care in a National Portfolio Organisation (NPO)

  • Prepared policy, plans and procedures to Museum Accreditation standards
  • Collaborated with Luton Borough Council to programme refurbishments and improvements in collection storage and care
  • Recruited and supervised team of 10 Collection Volunteers to address documentation backlog, carry out open display cleans and research the collection
  • Implemented new collection management system, Collection Index + to ensure compliance with Spectrum 5.2
  • Plan, prepared and delivered ambitious programme of community centred exhibitions and rotations

Museum Fundamentals Mentor

Association of Independent Museum (AIM)
2025.09 - 2026.06

I was matched with clients and helped them to navigate collections processes effectively

  • Supported efforts to simplify complex work into manageable solutions
  • Provided coaching and mentoring depending on preferred style and regular touch-points to track progress in project or development of ideas

Conservation Consultant

Royal Botanic Gardens
Kew, London
2025.04 - 2025.06

Two contracts working within the Library and Archives department

  • Strategic review of conservation provision and resource within RBG, Kew. Strengthened stakeholder relationships, recommended new ways of working and prioritisation tools to improve the working life of team, increase resource and care for the collection
  • Object conservation and documentation for the dual exhibition exploring Kew's colonial history - The Singh Twins: 'Botanical Tales and Seeds of Empire' and 'Flora Indica'

Heritage Partner and Conservation Consultant

UK Aids Quilt Partnership
London
2024.10 - Current

I introduced the team at Wellcome Collection to the charity and volunteered with them, conserving the most severely impacted textile and mixed media panels.

  • Provided strategic support and guidance as 'Heritage Partner' to prepare funding bid to National Lottery Heritage Fund
  • Facilitated workshops at Tate Modern's turbine hall takeover, enhancing community engagement and drive donations

Head, Conservation and Collection Care

Wellcome Collection
London
2017.04 - 2025.01
  • At Wellcome Collection I thoroughly enjoyed heading up a core team of 8, Conservators (4), Collection Storage Manager (1) and Collection Assistants (3) with specialist freelancers to deliver an ambitious programme of international loans, touring and internal exhibitions, research, digitisation and live events.

Conservation and Collection Care Manager

Science Museum Group (SMG)
2005.02 - 2017.04
  • Working across all Science Museum Group sites gave me the opportunity to strengthen my project management, gain further experience working with capital projects and bolster my influencing skills.
  • I recruited project teams to support programmes of digitisation, exhibition and acquisition.
  • Working across 6 national sites

Education

BA (Hons) - Conservation and Restoration

De Montfort University, School of Applied Arts
Lincoln
1997.09 - 2000.06

Skills

  • Policy development and consultancy
  • Prepare and undertake condition surveys
  • Collection storage and decant/moves planning
  • Object conservation for loan, exhibition and preservation
  • Collection Audit and Inventory with experience of Modes, Collection Index, Calm, Sierra and Mimsy XG collection management systems
  • Environmental monitoring, analysis and reporting
  • Collection emergency planning and training

REFERENCES

The following will happily give a reference if required:

Dr Jenny Haynes, Head of Collection and Research at Wellcome Collection, London

David Longford, Museum Manager at Framework Knitters Museum, Nottingham

COLLECTION MANAGEMENT SYSTEMS

Axiell products - Mimsy XG and Calm; Sierra, Modes and Collection Index+

Timeline

Collection Consultant

Framework Knitters Museum
2026.04 - 2026.07

Archive Conservator

National Conservation Service
2026.03 - 2026.07

Museum Fundamentals Mentor

Association of Independent Museum (AIM)
2025.09 - 2026.06

Lead, Collection Management and Care (part time)

Culture Trust
2025.07 - Current

Conservation Consultant

Royal Botanic Gardens
2025.04 - 2025.06

Heritage Partner and Conservation Consultant

UK Aids Quilt Partnership
2024.10 - Current

Head, Conservation and Collection Care

Wellcome Collection
2017.04 - 2025.01

Conservation and Collection Care Manager

Science Museum Group (SMG)
2005.02 - 2017.04

BA (Hons) - Conservation and Restoration

De Montfort University, School of Applied Arts
1997.09 - 2000.06
Emma Duggan