Emma Donnachy

- Cleaned patient rooms to maintain hygiene standards.

- Provided support and companionship to elderly patients with dementia and Alzheimer's.

- Followed infection control protocols to ensure safety in care environments.

• Ran errands as needed contributing to smooth household operations.

Advised patrons regarding event schedule.

• Assisted crew with errands.
• Conducted research as requested-aiding decision making processes.
• Coordinated care for wardrobe pieces, resulting in well-maintained costumes
• Cleaned up set mess to high standard

• Monitored inventory levels for effective management of supplies.
• Delegated tasks according to individual strengths, boosting team efficiency.
• Organised team meetings for better communication and coordination amongst staff.
• Managed laundry operations, ensuring clean linens at all times.
• Scheduled regular maintenance checks to ensure equipment functionality.
• Enhanced cleanliness standards with strict implementation of hygiene regulations.
• Ensured adherence to safety protocols, reducing incidents of workplace accidents.
• Fostered a friendly atmosphere among staff and guests by promoting positive communication practices.
• Inspected rooms before check-in to ensure top-notch services for guests' arrival.
• Coordinated staff schedules for smooth running of operations.
• Trained new members of the team, ensuring high quality service delivery.

• Demonstrated excellent multitasking abilities for timely delivery of orders.
• Collaborated with kitchen staff to ensure order accuracy.
• Provided top-notch service to customers, improved overall dining experience.
• Advanced team efficiency by assisting in training new waitstaff members.

• Maintained a clean and organised bar, enhancing customer satisfaction.
• Adapted quickly to different situations maintaining efficiency even under pressure.
• Processed payments accurately reducing discrepancies at end of shift tallying.
• Checked identification of customers to ensure legal drinking age compliance.
• Provided excellent service to customers, resulting in repeat business.
• Collaborated with team members to provide seamless service during busy periods.
• Created an inviting atmosphere through friendly interaction with customers.

• Completed deep cleaning tasks resulting in a germ-free environment.
• Ensured client satisfaction by providing high-quality cleaning services at all times.
• Meet guests' needs by delivering top-notch hospitality services during their stay.
• Managed waste disposal effectively for a cleaner environment.

• Created welcoming atmosphere with regular dusting and vacuuming of all public Areas
• Completed deep cleaning tasks resulting in a germ-free environment.
• Meet guests' needs by delivering top-notch hospitality services during their stay.
• Replacemattress protectors, duvets and pillowcasesas needed maintaining spotless presentation standards.
• Serviced bathrooms with fresh supplies and regular cleaning.
• Maintained clean, safe environments for guests and staff, strictly following infection control policies.
• Promoted to Head housekeeper after a year of working with the company.

• I helped clean rooms and tidy them to a high standard
• assisting guests with problems with there rooms or any extra amenities they needed.
• I trained up with my head housekeeper and my mum which gave me valuable knowledge and experience, helping me adapt to any challenges or situations.

• Assisted customers in problems relating to contracts, phones, tablets and other urgent matters.
• I was required to use a lot of on-the-spot training for certain situations in regard to customer satisfaction
• Utilised product knowledge to provide accurate information to customers.
• Took ownership of customer concerns, ensured comprehensive resolution efforts were made.
• Developed relationships with clients for increased loyalty and retention.
• Coordinated with team members for superior customer service delivery.