Emma Cassen
Overview
9
9
years of professional experience
Work history
Home Carer
Private Individual
Honiton
08.2022 - 11.2023
- Patient and kind registered home carer with two years experience caring for a close family member
- Produced and implemented a comprehensive care plan to meet my father's complex dietary needs
- Possesses natural ability to feel empathy and compassion
- Promoted comfort, dignity and respect by providing outstanding care assistance in shopping, laundry, and housekeeping tasks
- Prepared and served daily meals whilst consistently meeting nutritional care plan objective
- Accompanied to medical appointments.
Customer Sales Assistant
Marks & Spencer PLC
Exeter
10.2014 - 06.2017
- Handled customer enquiries promptly and professionally by addressing customer needs and resolving concerns
- Provided a warm, positive and friendly customer care from arrival to departure
- Interacted and engaged with customers providing guidance and expert advice to influence purchasing decisions
- Stocked, replenished and organised merchandise to ensure consistent levels of product availability
- Maintained clean sales floor and organised merchandise for visually appealing displays
- Adhered strictly to policies and procedures for continued company compliance.
Customer Sales Assistant
Molton Brown LTD
Exeter
Customer Service Assistant
Waitrose & Partners
North Finchley
Beauty Therapist
Middlethorpe Hall and Spa
York
Education
NVQ Level 2 NVQ Level 4 in Beauty Therapy and Complimentary Therapies - undefined
College of North East London
London, LondonNVQ Level 2 NVQ Level 4 in Beauty Therapy and Complimentary Therapies - undefined
College of North East London
London, LondonNVQ Level 2 NVQ Level 4 in Beauty Therapy and Complimentary Therapies - undefined
College of North East London
London, LondonTimeline
Home Carer
Private Individual
08.2022 - 11.2023
Customer Sales Assistant
Marks & Spencer PLC
10.2014 - 06.2017
Customer Sales Assistant
Molton Brown LTD
Customer Service Assistant
Waitrose & Partners
Beauty Therapist
Middlethorpe Hall and Spa
NVQ Level 2 NVQ Level 4 in Beauty Therapy and Complimentary Therapies - undefined
College of North East London
NVQ Level 2 NVQ Level 4 in Beauty Therapy and Complimentary Therapies - undefined
College of North East London
NVQ Level 2 NVQ Level 4 in Beauty Therapy and Complimentary Therapies - undefined
College of North East London
Custom
- Gym membership- Exercise classes and Personal Training Program.
- Gardening
- Property Renovation
- Rambling
Personal Information
- Date of birth: 11/06/1972
- Nationality: British
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