Jade Eusebe
London
Summary
Dynamic professional with strong communication and customer service expertise, recognized for enhancing customer experiences and providing effective support. Committed to driving organizational success through proactive engagement and collaboration. Demonstrates a detail-oriented approach to tasks, ensuring high-quality outcomes and satisfaction.
Overview
10
10
years of professional experience
2018
2018
years of post-secondary education
Work history
Home carer
private
London
06.2023 - 10.2025
- Maintained a clean and safe home environment for patients to promote their wellbeing.
- Handled emergency situations calmly; contacting relevant medical teams efficiently when necessary.
- Facilitated payments for mortgage, electricity and water bills.
- Involved clients in decision-making to promote independence.
- Conducted risk assessments around the house, minimising potential dangers for clients.
- Taught self-care skills to patients where appropriate, fostering independence whilst maintaining dignity.
- Documented daily care plans accurately, ensuring continuity of care between shifts and team members.
Customer sales assistant
Reiss
London
11.2015 - 03.2024
- Delivered professional brand representation during customer interactions.
- Upsold additional products, boosting revenue generation.
- Processed transactions with utmost accuracy to maintain financial integrity.
- Executed visual merchandising displays, enhancing product appeal.
- Resolved queries promptly, fostering a positive customer experience.
- Collaborated with team members to achieve daily sales targets.
- Performed accurate inventory checks, ensuring continuous stock availability.
- Guaranteed high customer satisfaction through attentive service and product knowledge.
House cleaner
self employed
01.2022 - 01.2023
- Maintained high cleanliness standards through daily dusting and vacuuming tasks.
- Identified and reported potential maintenance issues to property owners.
- Ensured fresh, clean environments by regularly changing linens.
- Managed inventory of cleaning supplies to guarantee availability.
- Protected client privacy while delivering professional cleaning services in personal areas.
- Achieved customer satisfaction via meticulous tidying, organising activities and being trustworthy in their homes.
Education
Level 3 Diploma of Higher Education - Youth Work
Skill Serve Training LTD
LondonSkills
- Effective communication
- Time management
- Quick learner
- Conflict resolution
- Youth mentorship
- Computer proficiency
- Customer Service
- Problem Solving
- Excellent Team Collaboration
Timeline
Home carer
private
06.2023 - 10.2025
House cleaner
self employed
01.2022 - 01.2023
Customer sales assistant
Reiss
11.2015 - 03.2024
Level 3 Diploma of Higher Education - Youth Work
Skill Serve Training LTD