Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Emirhan Mert

HODDESDON

Summary

I am an enthusiastic individual with a strong work ethic who is currently looking for an apprenticeship. I am eager to gain and learn new experiences and take on hard challenges to further develop interpersonal skills. I am a reliable person with exceptional discipline when it comes to both work and personal life. I do not refrain from completing any task handed to me at the highest standard and to the best of my ability

Overview

1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Estate agent

Grange Homes
Enfield , London
02.2024 - 07.2024
  • Enhanced customer satisfaction by promptly addressing enquiries and
  • providing accurate property information.
  • Listing properties using Zoopla Pro , Rightmove
  • Fostered strong relationships with clients to ensure repeat business and referrals.
  • Assisted buyers in finding suitable properties according to their budget and requirements for successful purchases.
  • Scheduled viewings for interested buyers, showcasing the best features of each property.
  • Applied excellent negotiation skills during deal closing securing beneficial outcomes for clients.
  • Answered phone calls and emails from potential and existing customers.
  • Handled day-to-day customer [Type] queries, swiftly providing answers and resolving problems for continued satisfaction.
  • Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Managed and rented out rental properties.
  • Oversaw property maintenance, working with various tradesmen to complete repairs.

Assistant accountant

K&A accountants
Edmonton , London
10.2023 - 12.2023
  • Regularly maintained detailed reconciliations of all balance sheet accounts, ensuring compliance with company policies.
  • Assisted senior accountants in preparation of monthly and yearly closings, improving process efficiency.
  • Prepared accounting related entries to numerous registers, journals and logs, enhancing data accuracy.
  • Created financial statements for internal and external audit purposes thereby promoting transparency.
  • Worked closely with the auditing team during yearly audits to guarantee full cooperation from accounting department.
  • Responded swiftly to queries from clients regarding their invoices or payments made.
  • Coordinated payment runs whilst adhering strictly to policy guidelines.
  • Maintained electronic files in an organised manner which ensured easy retrieval during audits or inspections.

Waiter service manager

Caffe Frappe
Ware , Essex
01.2023 - 05.2023
  • Improved customer satisfaction by implementing efficient restaurant service strategies.
  • Established strong rapport with customers, enhancing brand image.
  • Handled conflict resolution situations, ensuring customer satisfaction and loyalty.
  • Ensured compliance with health and safety regulations, promoting safe working environment.
  • Oversaw stock control and ordering processes, reducing food waste significantly.
  • Encouraged repeat business by presenting clean and welcoming dining environment.

Education

business level 3 - Business

Hertford Regional college
Broxbourne, Hertfordshire
09.2023 - 05.2024

Business level 2 - marketing

Hertford Regional College
Broxbourne
09.2022 - 05.2023

GCSEs - English

The Broxbourne School
Broxbourne

maths -

The Broxbourne School
Broxbourne

Skills

  • Customer relations
  • Market analysis
  • Contract drafting
  • Residential lettings
  • Meeting targets
  • Social media advertising
  • Resilience under pressure
  • Client retention
  • Knowledge of local area
  • Relationship building
  • Property inspection
  • Closing deals
  • Property marketing
  • Residential lettings oversight
  • Excellent customer service
  • Office reception
  • Client service
  • Client management

Affiliations

  • Mixed martial arts
  • Rugby

Certification

Level 3 Business

Timeline

Estate agent

Grange Homes
02.2024 - 07.2024

Assistant accountant

K&A accountants
10.2023 - 12.2023

business level 3 - Business

Hertford Regional college
09.2023 - 05.2024

Waiter service manager

Caffe Frappe
01.2023 - 05.2023

Business level 2 - marketing

Hertford Regional College
09.2022 - 05.2023

GCSEs - English

The Broxbourne School

maths -

The Broxbourne School

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Emirhan Mert