Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Emily Townley

Barry,Vale of Glamorgan

Summary

Dedicated, enthusiastic and caring individual with a decade of experience of working within customer service, and a number of years of experience of working with young children aged 3-7 in a classroom environment. A passion for understanding human behaviour, particularly within primary years development. Seeking an opportunity to utilize these skills and develop them further within a childcare setting.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work History

Team leader

Greene King
Bristol
10.2017 - Current
  • Managed daily operations to ensure smooth running of the business.
  • Handled stock control duties diligently preventing overstocking or shortages.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Created a positive work environment, resulting in higher employee morale.
  • Maintained high standards of cleanliness throughout the business.
  • Assisted in organising parties and events to ensure memorable experiences for attendees.
  • Collaborated effectively with team members to maintain smooth operation of the facility.
  • Fostered a fun, enjoyable atmosphere for patrons through engaging activities and games.
  • Ensured safety of children by monitoring play areas and equipment regularly.
  • Confidently communicated with colleagues and children.
  • Engaged small groups of children in arts and crafts.

Classroom assistant

Glan yr Afon Primary School
Llanrumney
09.2015 - 07.2017
  • Assisted in lesson preparation for smoother class operations.
  • Facilitated group work activities for enhanced student interaction.
  • Delivered one-to-one support to students, improved focus on tasks.
  • Supervised lunch and break times, ensured student safety.
  • Supported teachers with daily routines for smoother classroom operation.
  • Engaged children in arts and crafts activities, fostering creativity and motor skills development.
  • Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.

Education

Bachelor of Science - Psychology

University of Worcester
Worcester
09.2014 - 06.2017

A-Levels -

Ysgol Gyfun Bro Morgannwg
Barry, Vale of Glamorgan

GCSEs -

Ysgol Gyfun Bro Morgannwg
Barry, Vale of Glamorgan

Skills

  • Decisiveness and quick thinking
  • Creative thinking
  • Ability to work well within a team
  • Flexible and open to change
  • Sensitivity and patience
  • Ability to stay calm under pressure
  • Excellent communication skills
  • Fluent Welsh speaker

Languages

Welsh
Fluent

References

References available upon request.

Timeline

Team leader

Greene King
10.2017 - Current

Classroom assistant

Glan yr Afon Primary School
09.2015 - 07.2017

Bachelor of Science - Psychology

University of Worcester
09.2014 - 06.2017

A-Levels -

Ysgol Gyfun Bro Morgannwg

GCSEs -

Ysgol Gyfun Bro Morgannwg

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Emily Townley