Emily Townley
Barry,Vale of Glamorgan
Summary
Dedicated, enthusiastic and caring individual with a decade of experience of working within customer service, and a number of years of experience of working with young children aged 3-7 in a classroom environment. A passion for understanding human behaviour, particularly within primary years development. Seeking an opportunity to utilize these skills and develop them further within a childcare setting.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Team leader
Greene King
Bristol
10.2017 - Current
- Managed daily operations to ensure smooth running of the business.
- Handled stock control duties diligently preventing overstocking or shortages.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Created a positive work environment, resulting in higher employee morale.
- Maintained high standards of cleanliness throughout the business.
- Assisted in organising parties and events to ensure memorable experiences for attendees.
- Collaborated effectively with team members to maintain smooth operation of the facility.
- Fostered a fun, enjoyable atmosphere for patrons through engaging activities and games.
- Ensured safety of children by monitoring play areas and equipment regularly.
- Confidently communicated with colleagues and children.
- Engaged small groups of children in arts and crafts.
Classroom assistant
Glan yr Afon Primary School
Llanrumney
09.2015 - 07.2017
- Assisted in lesson preparation for smoother class operations.
- Facilitated group work activities for enhanced student interaction.
- Delivered one-to-one support to students, improved focus on tasks.
- Supervised lunch and break times, ensured student safety.
- Supported teachers with daily routines for smoother classroom operation.
- Engaged children in arts and crafts activities, fostering creativity and motor skills development.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
Education
Bachelor of Science - Psychology
University of Worcester
Worcester 09.2014 - 06.2017
A-Levels -
Ysgol Gyfun Bro Morgannwg
Barry, Vale of GlamorganGCSEs -
Ysgol Gyfun Bro Morgannwg
Barry, Vale of GlamorganSkills
- Decisiveness and quick thinking
- Creative thinking
- Ability to work well within a team
- Flexible and open to change
- Sensitivity and patience
- Ability to stay calm under pressure
- Excellent communication skills
- Fluent Welsh speaker
Languages
Welsh
Fluent
References
References available upon request.
Timeline
Team leader
Greene King
10.2017 - Current
Classroom assistant
Glan yr Afon Primary School
09.2015 - 07.2017
Bachelor of Science - Psychology
University of Worcester
09.2014 - 06.2017
A-Levels -
Ysgol Gyfun Bro Morgannwg
GCSEs -
Ysgol Gyfun Bro Morgannwg
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