Overview
Work history
Education
Skills
Timeline
Generic

Emily McNeill

Thornton-Cleveleys,Lancashire

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work history

Retail Store Assistant

Home Bargains
Blackpool, Lancashire
08.2022 - Current
  • Managed customer complaints with prompt, mutually beneficial resolutions.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Assisted customers with varying questions using product knowledge.

Administrator

Ball and Berry
Preston, Lancashire
09.2018 - 05.2022
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

Retail Worker

Sainsbury's
Blackpool, Lancashire
10.2019 - 02.2021
  • Greeted customers and offered assistance with selecting and finding items and completing purchases.
  • Continually replenished stock keeping well-maintained, presentable item displays.
  • Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.


Education

Bachelor of Science - Sports Therapy

University of Central Lancashire
Preston
09.2020 - 05.2023

A-Levels - Sports Science

The Blackpool Sixth Form College
Blackpool
09.2018 - 05.2020

A-Levels - Medical Science

The Blackpool Sixth Form College
Blackpool
09.2018 - 06.2021

GCSEs -

Hodgson Academy
Poulton-le-Fylde

Skills

    Highly organised

    Excellent teamwork

    Outgoing and enthusiastic

    Customer service-oriented

    Excellent verbal and written communications

Timeline

Retail Store Assistant

Home Bargains
08.2022 - Current

Bachelor of Science - Sports Therapy

University of Central Lancashire
09.2020 - 05.2023

Retail Worker

Sainsbury's
10.2019 - 02.2021

Administrator

Ball and Berry
09.2018 - 05.2022

A-Levels - Sports Science

The Blackpool Sixth Form College
09.2018 - 05.2020

A-Levels - Medical Science

The Blackpool Sixth Form College
09.2018 - 06.2021

GCSEs -

Hodgson Academy
Emily McNeill