Emily McNeill
Thornton-Cleveleys,Lancashire
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Retail Store Assistant
Home Bargains
Blackpool, Lancashire
2022.08 - Current
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Adhered strictly to policies and procedures for continued company compliance.
- Assisted customers with varying questions using product knowledge.
Administrator
Ball and Berry
Preston, Lancashire
2018.09 - 2022.05
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Retail Worker
Sainsbury's
Blackpool, Lancashire
2019.10 - 2021.02
- Greeted customers and offered assistance with selecting and finding items and completing purchases.
- Continually replenished stock keeping well-maintained, presentable item displays.
- Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
Education
Bachelor of Science - Sports Therapy
University of Central Lancashire
Preston 2020.09 - 2023.05
A-Levels - Sports Science
The Blackpool Sixth Form College
Blackpool 2018.09 - 2020.05
A-Levels - Medical Science
The Blackpool Sixth Form College
Blackpool 2018.09 - 2021.06
GCSEs -
Hodgson Academy
Poulton-le-FyldeSkills
Highly organised
Excellent teamwork
Outgoing and enthusiastic
Customer service-oriented
Excellent verbal and written communications
Timeline
Retail Store Assistant
Home Bargains
2022.08 - Current
Bachelor of Science - Sports Therapy
University of Central Lancashire
2020.09 - 2023.05
Retail Worker
Sainsbury's
2019.10 - 2021.02
Administrator
Ball and Berry
2018.09 - 2022.05
A-Levels - Sports Science
The Blackpool Sixth Form College
2018.09 - 2020.05
A-Levels - Medical Science
The Blackpool Sixth Form College
2018.09 - 2021.06
GCSEs -
Hodgson Academy