Emily McNeill
Thornton-Cleveleys,Lancashire
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Retail Store Assistant
Home Bargains
Blackpool, Lancashire
08.2022 - Current
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Adhered strictly to policies and procedures for continued company compliance.
- Assisted customers with varying questions using product knowledge.
Administrator
Ball and Berry
Preston, Lancashire
09.2018 - 05.2022
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Retail Worker
Sainsbury's
Blackpool, Lancashire
10.2019 - 02.2021
- Greeted customers and offered assistance with selecting and finding items and completing purchases.
- Continually replenished stock keeping well-maintained, presentable item displays.
- Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
Education
Bachelor of Science - Sports Therapy
University of Central Lancashire
Preston 09.2020 - 05.2023
A-Levels - Sports Science
The Blackpool Sixth Form College
Blackpool 09.2018 - 05.2020
A-Levels - Medical Science
The Blackpool Sixth Form College
Blackpool 09.2018 - 06.2021
GCSEs -
Hodgson Academy
Poulton-le-FyldeSkills
Highly organised
Excellent teamwork
Outgoing and enthusiastic
Customer service-oriented
Excellent verbal and written communications
Timeline
Retail Store Assistant
Home Bargains
08.2022 - Current
Bachelor of Science - Sports Therapy
University of Central Lancashire
09.2020 - 05.2023
Retail Worker
Sainsbury's
10.2019 - 02.2021
Administrator
Ball and Berry
09.2018 - 05.2022
A-Levels - Sports Science
The Blackpool Sixth Form College
09.2018 - 05.2020
A-Levels - Medical Science
The Blackpool Sixth Form College
09.2018 - 06.2021
GCSEs -
Hodgson Academy