Summary
Overview
Work History
Education
Skills
ADDITIONAL EXPERIENCE & INTERESTS
Timeline
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Emily Jopson

DURHAM,County Durham

Summary

Dedicated childcare professional with extensive knowledge in child development, including milestones, play-based learning, and SEN support. Proficient in the EYFS framework and safeguarding practices, with a strong background in 1:1 and group supervision of children. Skilled in sensory play, emotional regulation, outdoor learning, and practical play promotion. Demonstrates excellent team collaboration and communication with families. Holds expertise in medical awareness and observation skills due to a neuroscience background. First Aid & AED trained. Adept at data entry, record management, correspondence, customer service, and proficient in Microsoft Office Suite (Excel, Word, Outlook). Experienced in handling reports, creating presentations, managing multiple tasks, scheduling, coordinating activities with strong interpersonal and written communication skills.

Overview

14
14
years of professional experience
11
11
years of post-secondary education

Work History

Support Worker

Neuro Rehab Care Home
Newcastle upon Tyne
08.2023 - 01.2024
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Helped achieve patient independence through guided tasks and activities.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Delivered 1:1 and group support for clients with physical, cognitive, and behavioural needs.
  • Assisted with feeding, toileting, personal care, and mobility.
  • Designed and engaged in sensory and motor-skill development activities.
  • Supported children in developing communication and emotional expression.
  • Worked under safeguarding protocols, building trusting relationships with families.

Retail Assistant

Wickes
04.2019 - 08.2022
  • Company Overview: Graeme Packer
  • Worked a part of a busy and efficient hardware store company as a customer assistant, providing support and advice towards customers, responsible for handling money, ensuring stock is put out and displayed correct whilst providing an incomparable customer experience.
  • Provided superior customer service, exceeding customer expectations for both the store, service, and products.
  • Demonstrated knowledge of the range of products in store, answering customer queries including making recommendations based on the customers’ requirements.
  • Processed sales using both cash and card, providing warranty information and providing delivery services if needed.
  • Ensured all stock was presented appropriately, encouraging an increase in sales.
  • Trained in various roles of the store, from stock room assistant to cashier, providing help with deliveries, click and collect and paint mixing.
  • Graeme Packer

Nursery volunteer

Robert Ferguson Nursery School
Carlisle, Cumbria
06.2010 - 07.2011
  • Maintained records of each child's progress, addressing any concerns promptly.
  • Participated in staff training sessions to enhance childcare skills.
  • Contributed towards developing learning materials, supporting teaching staff.
  • Aided in nap time routines to enforce healthy sleeping habits.
  • Supported the nursery and reception team with children aged 3–5.
  • Promoted outdoor learning and encouraged practical and cognitive play.
  • Helped children through their developmental stages using play-based activities.
  • Assisted in daily classroom routines, promoting independence and curiosity.
  • Fostered social interaction and emotional regulation through group and 1:1 support.

Education

GCSEs -

Trinity Secondary School
Carlisle, Cumbria
09.2013 - 09.2018

3 x A levels - grades C-B

Richard Rose Central
Carlisle, Cumbria
09.2018 - 09.2020

Foundation Degree in Science -

Northumbria University
Newcastle upon Tyne
09.2020 - 09.2021

Bachelor of Science - Biology with Neuroscience

Northumbria University
Newcastle upon Tyne
09.2021 - 06.2024

Skills

  • Child Development Knowledge (Milestones, Play-Based Learning, SEN Support)
  • EYFS Framework & Safeguarding Trained
  • 1:1 and Group Supervision of Children
  • Sensory Play & Emotional Regulation
  • Outdoor Learning & Practical Play Promotion
  • Team Collaboration & Communication with Families
  • Medical Awareness & Observation Skills (Neuroscience Background)
  • First Aid & AED (Defibrillator) Trained
  • Data entry
  • Record management
  • Correspondence
  • Customer service
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Handling reports
  • Creating presentations
  • Managing multiple tasks
  • Scheduling
  • Coordinating activities
  • Interpersonal communication
  • Written communication

ADDITIONAL EXPERIENCE & INTERESTS

  • Volunteered as a university open day guide, supporting prospective students and parents.
  • Played football for over 9 years; team captain and member of Northumbria University team.
  • Participated in choir visits to care homes and raised money for charities via sponsored runs and hikes.
  • Known for a warm, supportive approach and confident, clear communication with both children and adults.

Timeline

Support Worker

Neuro Rehab Care Home
08.2023 - 01.2024

Bachelor of Science - Biology with Neuroscience

Northumbria University
09.2021 - 06.2024

Foundation Degree in Science -

Northumbria University
09.2020 - 09.2021

Retail Assistant

Wickes
04.2019 - 08.2022

3 x A levels - grades C-B

Richard Rose Central
09.2018 - 09.2020

GCSEs -

Trinity Secondary School
09.2013 - 09.2018

Nursery volunteer

Robert Ferguson Nursery School
06.2010 - 07.2011
Emily Jopson