Emily Harford
Rainford,WA11
Summary
Friendly and enthusiastic A-Level student looking for a retail position to gain work experience and develop my customer service skills. I'm a quick learner who enjoys working with people and I'm always happy to help. Through volunteering with Rainbows and helping out in a family business, I've learned how to be reliable, work in a team, and communicate well with different people. I've also completed my Duke of Edinburgh Bronze Award, which taught me a lot about teamwork and commitment.
Overview
4
4
years of professional experience
Work history
Office assistant
Collective Flooring Ltd
Rainford, St. Helens
2025.06 - Current
- Helped with everyday office tasks like filing, organising documents, and data entry
- Answered phones and dealt with customer questions politely and professionally
- Kept records up to date and helped with scheduling
- I gained insight into what working in a business environment is like
- Maintained a tidy reception area, creating a positive impression on visitors.
- Organised and maintain office common areas.
- Entered handwritten data into computers for easy retrieval.
Volunteer, Rainbows
Guiding
Rainford, St. Helens
2021.09 - 2023.05
- Helped run weekly sessions for children aged 5-7
- Organised activities and games to keep everyone engaged and having fun
- Built good relationships with both children and their parents
- Showed up reliably every week and enjoyed being part of the team
Education
A-Levels - English Literature/Language, Business Studies, Photography
Carmel College
St Helens 2025.09 -
GCSEs -
Rainford High Technology
City 2020.09 - 2025.06
Skills
- Customer Service: Friendly and approachable, enjoy chatting with people and helping them out
- Communication: Comfortable talking to children, parents, and customers of all ages
- Teamwork: Happy working with others and doing my bit to help the team
- Organisation: Good at keeping track of tasks and paying attention to details
- Reliability: Always turn up on time and can be counted on to get things done
- IT Skills: Confident using Microsoft Office (Word, Excel) and email
References
Available upon request
Interests
I love travelling and experiencing different cultures, and I'm hoping to do Camp America in the future. I enjoy reading and always have a book on the go, especially contemporary fiction. Music is a big part of my life, and I love going to concerts whenever I can. I enjoy meeting new people and trying new things.
Accomplishments
- Duke of Edinburgh Bronze Award — Completed 2023
- Completed volunteering, physical activity, and skills sections over several months
- Took part in expedition training and completed both practice and final expeditions
- Learned how to work as part of a team and solve problems together
- Proved I can stick with something and see it through to the end
Affiliations
- Reading, Music, Gym, Travelling
Timeline
A-Levels - English Literature/Language, Business Studies, Photography
Carmel College
2025.09 -
Office assistant
Collective Flooring Ltd
2025.06 - Current
Volunteer, Rainbows
Guiding
2021.09 - 2023.05
GCSEs -
Rainford High Technology
2020.09 - 2025.06