Summary
Overview
Work history
Education
Skills
References
Interests
Accomplishments
Affiliations
Timeline
Generic

Emily Harford

Rainford,WA11

Summary

Friendly and enthusiastic A-Level student looking for a retail position to gain work experience and develop my customer service skills. I'm a quick learner who enjoys working with people and I'm always happy to help. Through volunteering with Rainbows and helping out in a family business, I've learned how to be reliable, work in a team, and communicate well with different people. I've also completed my Duke of Edinburgh Bronze Award, which taught me a lot about teamwork and commitment.

Overview

4
4
years of professional experience

Work history

Office assistant

Collective Flooring Ltd
Rainford, St. Helens
2025.06 - Current
  • Helped with everyday office tasks like filing, organising documents, and data entry
  • Answered phones and dealt with customer questions politely and professionally
  • Kept records up to date and helped with scheduling
  • I gained insight into what working in a business environment is like
  • Maintained a tidy reception area, creating a positive impression on visitors.
  • Organised and maintain office common areas.
  • Entered handwritten data into computers for easy retrieval.

Volunteer, Rainbows

Guiding
Rainford, St. Helens
2021.09 - 2023.05
  • Helped run weekly sessions for children aged 5-7
  • Organised activities and games to keep everyone engaged and having fun
  • Built good relationships with both children and their parents
  • Showed up reliably every week and enjoyed being part of the team

Education

A-Levels - English Literature/Language, Business Studies, Photography

Carmel College
St Helens
2025.09 -

GCSEs -

Rainford High Technology
City
2020.09 - 2025.06

Skills

  • Customer Service: Friendly and approachable, enjoy chatting with people and helping them out
  • Communication: Comfortable talking to children, parents, and customers of all ages
  • Teamwork: Happy working with others and doing my bit to help the team
  • Organisation: Good at keeping track of tasks and paying attention to details
  • Reliability: Always turn up on time and can be counted on to get things done
  • IT Skills: Confident using Microsoft Office (Word, Excel) and email

References

Available upon request

Interests

I love travelling and experiencing different cultures, and I'm hoping to do Camp America in the future. I enjoy reading and always have a book on the go, especially contemporary fiction. Music is a big part of my life, and I love going to concerts whenever I can. I enjoy meeting new people and trying new things.

Accomplishments

  • Duke of Edinburgh Bronze Award — Completed 2023
  • Completed volunteering, physical activity, and skills sections over several months
  • Took part in expedition training and completed both practice and final expeditions
  • Learned how to work as part of a team and solve problems together
  • Proved I can stick with something and see it through to the end

Affiliations

  • Reading, Music, Gym, Travelling

Timeline

A-Levels - English Literature/Language, Business Studies, Photography

Carmel College
2025.09 -

Office assistant

Collective Flooring Ltd
2025.06 - Current

Volunteer, Rainbows

Guiding
2021.09 - 2023.05

GCSEs -

Rainford High Technology
2020.09 - 2025.06
Emily Harford