Emily Chai
London
Summary
Experienced in working within a team to assist patients in community and hospital settings. Volunteered at a special school for neurodivergent children and adolescents and the Leprosy Valley of Hope, fostering connections with diverse communities. Committed to seek opportunities to enhance clinical knowledge and professional skills to support and contribute to patients' health and well-being as a dependable team member.
Overview
2
2
years of professional experience
Work History
Summer Placement Student
University College London Hospitals NHS Foundation
06.2024 - 07.2024
- Navigated EPIC software to access patient records under supervision
- Carried out retrospective audit on antimicrobial prescribing at Westmoreland Street
- Presented proposed pharmaceutical care plan on individual patient case
- Clinical exposure in different specialties across the different sites at UCLH Trust
- Observed stock management and ward audit processes
Retail Pharmacy Healthcare Assistant
The Pharmacy at Mayfair and Clinic
12.2022 - 2 2023
- Assisted customers with prescription enquiries, both on the shop floor and via telephone
- Supported patients and customers seeking medication or over-the-counter products
- Worked closely with team members to streamline task management and efficiency
- Managed stock replenishment processes and maintained organisation for a customer-friendly store layout
Transition Mentor
University College London
09.2022 - 12.2022
- Delivered weekly mentoring sessions to guide first-year students navigating university life
- Tailored activities and discussions to discuss specific needs and concerns of the mentees related to transitioning into university life
- Maintained contact with mentees through online platforms (e.g. zoom, Whatsapp)
Part-time COVID-19 Vaccinator
Wing Fu Yap
08.2022 - 10.2022
- Certified for Flu and COVID-19 Vaccination on July 24th, 2022 (valid for 3 years)
- Prepared and reconstituted Pfizer-BioNTech COVID-19 vaccine and Spikevax (Moderna) vaccine
- Collaborated with the team to deliver vaccinations in a fast-paced environment
- Completed screening questions with patients following CDC guidelines
Full-time Pharmacy Assistant
Golf Road Pharmacy
06.2022 - 08.2022
- Worked with a team to dispense high volumes of pharmaceutical items each month, including tray items for care homes
- Operated Pharmacy Manager to process prescriptions, manage repeat prescription requests, and respond to customer enquiries
- Addressed customer enquiries via phone calls
- Conducted regular inventory checks to complete prescription owings through stock oversight
- Worked in a branch pharmacy site (Queen Street Pharmacy) and operated RxWeb PMR system
Part-time Pharmacy Assistant
Queen Street Pharmacy
06.2022 - 08.2022
- Operated RxWeb to print out prescriptions and labels
- Assisted customers with prescriptions and payments
- Dispensed items, including tray items and items for delivery
- Kept track of owing items and pharmacy inventory to report to pharmacy manager for restocking
Education
Master of Pharmacy -
University College London
2021.09 - Current
International Baccalaureate Diploma -
International School of Kuala Lumpur
08.2017 - 2021.05
Skills
RxWeb Software
Dispensing
Pharmacy Manager Software
Vaccination
Controlled Drug Register
Data analysis
Literature review
Languages
Chinese (Mandarin)
Native language
Volunteering
Special Children Society of Ampang (SCSOA), Ampang, Kuala Lumpur
08/2019 - 03/2021
Introduced interactive visuals and activities to teach students with dyslexia, autism, and down syndrome about concepts in algebra and daily life skills Co-organised activities for developing gross and fine motor skills
Increased youth participation in pro-social activities during COVID-19 pandemic through virtual weekly activities and fundraising event
Leprosy Valley of Hope, Sungai Buloh, Selangor
09/2020 - 03/2021
Provided direct care for elderly patients with leprosy
Timeline
Summer Placement Student
University College London Hospitals NHS Foundation
06.2024 - 07.2024
Retail Pharmacy Healthcare Assistant
The Pharmacy at Mayfair and Clinic
12.2022 - 2 2023
Transition Mentor
University College London
09.2022 - 12.2022
Part-time COVID-19 Vaccinator
Wing Fu Yap
08.2022 - 10.2022
Full-time Pharmacy Assistant
Golf Road Pharmacy
06.2022 - 08.2022
Part-time Pharmacy Assistant
Queen Street Pharmacy
06.2022 - 08.2022
International Baccalaureate Diploma -
International School of Kuala Lumpur
08.2017 - 2021.05
Master of Pharmacy -
University College London
2021.09 - Current
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