Emily Auger
Eastleigh
Summary
I am a dedicated, extremely organised and methodical individual with extensive knowledge in the IT industry. I have proven interpersonal communication expertise, a track record of leadership, people development and maximising team performance. I am always willing to learn and develop new skills. I am reliable and dependable and results orientated with an active and dynamic approach to working in fast paced environments and getting things done. I am a determined, confident decision maker with the initiative to quickly identify and develop opportunities. I particularly enjoy a challenge and building relationships.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work history
Account Manager/Canon Direct
Canon
04.2024 - 11.2024
- Managing a number of key accounts, developing business plans and strategies on how we grow business
- Liaising with senior management in the business to drive growth strategies for the organisation
- Undertaking research to understand key challenges within the market place
- Learning new systems including Sales Force
Account Manager/Team Leader
Outbound Ltd
03.2015 - 11.2024
- Managing a team of 4 people (Inc
- 1x field)
- Including developing, training, mentoring and support
- Dealing direct with senior Directors within Canon regularly to discuss performance, results, successes and challenges
- Liaising with all areas of Outbound including systems and marketing to ensure we deliver the results as per the expectations of the client
- Managing a small set of key accounts, developing business plans and strategies on how we grow business
Telemarketer
Xact Marketing
02.2008 - 01.2015
- Delivering daily call rates in order to achieve expected results, maintaining CRM systems
- Managing a telemarketing team of 15-20
- Including training, mentoring, support and performance reviews
- Recruitment for Telemarketing Agents
- Campaign management / campaign set up including collateral, messaging, managing databases and lead quality checks
- Liaising with customers providing detailed feedback around delivery of campaigns
Nursery Nurse
Brightstart Day Nursery
04.2004 - 02.2008
Education
Meadway Comprehensive School
01.1994 - 01.2000
Skills
- Strong communication/organisational skills
- Brand awareness development
- Partnership development experience
- Target setting and tracking
- Account management
- Sales expertise
- Interpersonal skills
- Highly competitive
Websites
Accomplishments
- Worked closely with resellers, distributors & agencies to develop plans, drive governance and exceed business goals.
- Consistently hitting KPIs, driving growth, on boarding new accounts and generating a strong sales funnel.
- Successfully managing a team, leading by example to train and develop individuals covering multiple roles.
Affiliations
- Success in synchronised swimming
- Walking & exercise
- Spending time with family & friends
Timeline
Account Manager/Canon Direct
Canon
04.2024 - 11.2024
Account Manager/Team Leader
Outbound Ltd
03.2015 - 11.2024
Telemarketer
Xact Marketing
02.2008 - 01.2015
Nursery Nurse
Brightstart Day Nursery
04.2004 - 02.2008
Meadway Comprehensive School
01.1994 - 01.2000
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