Emilia Pulford
Driffield,United Kingdom
Summary
Recent A-level graduate pursuing a professional career in writing, journalism, or communications. Motivated individual with strong writing and communication skills, eager to gain experience and develop professionally. Proven ability to enhance customer satisfaction and loyalty through attentive service and effective communication in fast-paced environments.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Warehouse Operative
YTC
06.2025 - Current
- Packed, picked, and processed multiple orders accurately, maintaining close attention to detail to meet delivery timeframes and deadlines.
- Regulated a fast-paced and physically demanding workload while maintaining organisational standards for safety and responsibility.
- Collaborated with a busy warehouse team to meet daily requirements through effective communication.
Restaurant Waitress
Marco Polo
02.2025 - Current
- Providing a committed and attentive table service in a busy, independent Italian restaurant caring for familiar regular faces and providing a warm and welcoming experience for first-time guests.
- Managed multiple table services, ensuring attention to detail and upholding professional standards under high-pressure environments.
- Taking accurate orders regarding food and drink whilst communicating customer requirements clearly to other staff members ensuring an efficient work experience.
- Engaged diverse customers in various scenarios, enhancing communication skills and fostering positive relationships.
- Experianced in opening and closing procedures, including preparing the resteraunt, cleaning and securing the premises.
Restaurant Waitress
WATER MARGIN
07.2024 - 02.2025
- Handled customer feedback graciously, taking immediate action to resolve complaints and improve service.
- Maintained a high level of cleanliness and organisation within the dining area, adhering to health and safety standards.
- Engaged in continuous learning about new menu items and specials to effectively communicate offerings to customers.
- Confidently handled phone orders accurately.
Education
A-Levels - English Language, Film Studies, Criminology
Driffield School and Sixth Form
Driffield 2024 - 2026
Skills
- Order processing
- Attention to detail
- Fast-paced adaptability
- Team collaboration
- Problem resolution
- Client engagement
- Time management
- Teamwork
- Personal responsibility
Languages
English
First Language
Polish
Advanced
C1
Hobbies and interests
- I enjoy exploring film genres, experimenting with varying cuisines through cooking, maintains an active lifestyle through fitness and listening for podcasts which cover current affairs, culture and real world topics.
Accomplishments
- Achieved BBB in A Levels within the subject areas of English Language, Film Studies and Criminology, completing all coursework's and workload to a high standard.
- Progressed from a first role in Hospitality to gaining experience across both restaurant and warehouse environments, displaying adaptability, reliability and strong work ethic.
- Successfully balanced employment alongside A Level studies, demonstrating time management, organisation and commitment.
- Received awards for A Level Film Studies and GCSE English Literature.
Timeline
Warehouse Operative
YTC
06.2025 - Current
Restaurant Waitress
Marco Polo
02.2025 - Current
Restaurant Waitress
WATER MARGIN
07.2024 - 02.2025
A-Levels - English Language, Film Studies, Criminology
Driffield School and Sixth Form
2024 - 2026