EMELIA NARTEY
Longbridge,Birmingham
Summary
Committed Support Care Worker with a proven track record of enhancing physical and mental wellbeing through outstanding levels of care. Passionate in providing all-round quality service.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Support care worker
BSI Healthcare Limited
Edgbaston, Birmingham
07.2023 - Current
- Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
- Improved physical and mental wellbeing of service users through patient-centred care planning.
- Tailored care and support to individual needs for bespoke, personalised service.
- Monitored patient symptoms and progress to boost health outcomes.
- Followed strict safeguarding regulations to ensure safe, secure handling of service users.
Support care worker
housing&care21
Lyddington Road, Bristol
01.2017 - 02.2018
- Coordinated movement routines for patients according to individual physical requirements.
- Monitored and evaluated patients' health, wellbeing and progress to mitigate potential health risks.
- Worked collaboratively with other support workers to maintain holistic care for clients.
- Adopted person-centred approach in all aspects of care-giving.
- Empowered service users to remain as independent as possible and retain sense of identity.
Project assistant
Ministry of Energy
Accra, Ghana
08.2011 - 08.2016
- Streamlined operations by organising files and documents to implement improved workflow and organisation.
- Responded to telephone enquiries from clients, vendors and members of public.
- Gathered data to create Excel spreadsheets for budget and inventory management.
- Received and screened high-volume internal and external communications, calls and email.
- Received and actioned feedback to improve personal performance.
- Forecasted project requirements and challenges to successful execution.
- Collaborated with stakeholders and teams to execute project milestones.
- Facilitated communication between project team members and stakeholders.
Education
Master of Science - International Human Resource Management
University of West England
Bristol, U K 09.2016 - 09.2017
Skills
- Self-motivated
- A team player with good managerial skills
- A fast learner who easily adapts to new roles
- Excellent use of internet and desktop applications
- Good communication skills
Languages
English
Advanced
Timeline
Support care worker
BSI Healthcare Limited
07.2023 - Current
Support care worker
housing&care21
01.2017 - 02.2018
Master of Science - International Human Resource Management
University of West England
09.2016 - 09.2017
Project assistant
Ministry of Energy
08.2011 - 08.2016
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