Summary
Overview
Work history
Education
Skills
Languages
Timeline
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claire leckie

doncaster,south yorkshire

Summary

Compassionate Support Care Worker developing excellent relationships for optimum support of individuals who exhibit challenging behaviour. Enhancing physical and mental well being through considered approaches to person centred care and positive behaviour support plans. Excellent time management and self-motivation to work to deadline.

Overview

21
21
years of professional experience

Work history

Support Care Worker

Hesley Group
doncaster, south yorkshire
01.2022 - Current
  • Improved physical and mental wellbeing of service users through patient-centred care planning.
  • Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
  • Followed strict safeguarding regulations to ensure safe, secure handling of service users.
  • Tailored care and support to individual needs for bespoke, personalised service.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Updated first aid training to protect client welfare.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Met needs of clients with learning difficulties and handled challenging behaviours.

Catering Assistant

Sodexo
doncaster, south yorkshire
08.2015 - 01.2022
  • Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach.
  • Boosted customer satisfaction by preparing dishes to exact dietary needs.
  • Followed prescribed methods of portioning and presentation, consistently meeting customer expectations.
  • Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
  • Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
  • Mastered skills across various kitchen roles, providing support in alternative positions during staff absences.
  • Prepared food for high-capacity events to strict schedules.

Retail Store Assistant

Morrisons
doncaster, south yorkshire
08.2002 - 09.2015
  • Facilitated smooth store operations, performing daily opening and closing functions.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Identified and removed out-of-date stock, correctly recording waste.
  • Processed store deliveries, distributing products to storage areas and shop floors.
  • Built customer rapport by identifying specific needs and making appropriate product recommendations.
  • Operated and maintained cash registers with sufficient cash floats.

Education

Foundation Degree in Science - health and social care

Doncaster College and University Centre
Doncaster
09.2021 -

Skills

  • Compassionate care
  • Motivational leadership
  • Exceptional communicator
  • Self-motivated
  • Care plan management
  • Risk assessments
  • Safeguarding knowledge
  • Patient-centred care
  • Patient safeguarding
  • First Aid

Languages

English
Fluent

Timeline

Support Care Worker

Hesley Group
01.2022 - Current

Foundation Degree in Science - health and social care

Doncaster College and University Centre
09.2021 -

Catering Assistant

Sodexo
08.2015 - 01.2022

Retail Store Assistant

Morrisons
08.2002 - 09.2015

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claire leckie