EMEKA BRIGHT UDEH
Kent
Summary
Dedicated and empathetic Residential Support Worker with strong experience supporting children and young people across both residential care and supported accommodation settings. I specialise in creating safe, structured, and nurturing environments where young people feel heard, valued, and empowered to grow. My approach is rooted in trauma‑informed practice, emotional resilience, and consistent safeguarding awareness.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Supported Worker
Peniel First Limited
Gillingham, Kent, Kent
11.2025 - Current
- Provide day‑to‑day care, emotional support, and supervision to children and young people in residential and semi‑independent settings.
- Build positive, trusting relationships that promote safety, stability, and personal development.
- Support young people with daily living skills including cooking, budgeting, cleaning, personal care, and maintaining routines.
- Deliver key‑working sessions focused on independence, emotional wellbeing, behaviour management, and future planning.
- Implement individual care plans, risk assessments, and support plans in line with safeguarding and organisational policies.
- Use trauma‑informed and child‑centred approaches to help young people manage emotions, develop resilience, and build confidence.
- Respond calmly and professionally to challenging behaviour, using de‑escalation techniques and maintaining clear professional boundaries.
- Encourage engagement in education, training, employment, and community activities to support long‑term independence.
- Monitor and record progress through accurate daily logs, incident reports, and handover notes.
- Work collaboratively with social workers, external agencies, families, and multi‑disciplinary teams to ensure consistent support.
- Promote a safe, structured, and nurturing environment that meets regulatory standards and supports positive outcomes.
- Support young people transitioning from residential care to supported accommodation, ensuring continuity, stability, and practical guidance.
- Assist with household management, health and safety checks, and maintaining a clean, welcoming living environment.
- Advocate for young people’s rights, wellbeing, and access to services, ensuring their voices are heard in decision‑making.
Support Worker
Tezlom Agency
Ashford, Kent
03.2025 - Current
- Provide practical and emotional support to individuals to help them maintain wellbeing, independence, and daily stability.
- Build positive, trusting relationships while maintaining clear professional boundaries.
- Support service users with daily living tasks such as cooking, cleaning, personal care, budgeting, and managing routines.
- Assist individuals in accessing education, employment, healthcare, and community resources.
- Encourage independence by promoting life skills, confidence, and decision‑making.
- Implement personalised support plans and risk assessments in line with safeguarding policies.
- Respond calmly and appropriately to challenging behaviour, using de‑escalation techniques when required.
- Monitor progress and wellbeing through accurate record‑keeping, daily notes, and incident reports.
- Work collaboratively with families, social workers, healthcare professionals, and external agencies to ensure consistent support.
- Promote a safe, supportive, and inclusive environment that respects dignity, choice, and diversity.
- Advocate for service users’ rights, ensuring their voices are heard in planning and decision‑making.
- Support individuals in developing coping strategies, emotional resilience, and positive routines.
Support Worker
Goldcrest Healthcare Services
, Nigeria
01.2022 - 08.2024
- Provide practical and emotional support to individuals to help them maintain wellbeing, independence, and daily stability.
- Build positive, trusting relationships while maintaining clear professional boundaries.
- Support service users with daily living tasks such as cooking, cleaning, personal care, budgeting, and managing routines.
- Assist individuals in accessing education, employment, healthcare, and community resources.
- Encourage independence by promoting life skills, confidence, and decision‑making.
- Implement personalised support plans and risk assessments in line with safeguarding policies.
- Respond calmly and appropriately to challenging behaviour, using de‑escalation techniques when required.
- Monitor progress and wellbeing through accurate record‑keeping, daily notes, and incident reports.
- Work collaboratively with families, social workers, healthcare professionals, and external agencies to ensure consistent support.
- Promote a safe, supportive, and inclusive environment that respects dignity, choice, and diversity.
- Advocate for service users’ rights, ensuring their voices are heard in planning and decision‑making.
- Support individuals in developing coping strategies, emotional resilience, and positive routines.
Sale Representative
Greenwich healthcare
Lagos, Nigeria
02.2019 - 12.2022
- Handled customer complaints with empathy and professionalism, resolving issues promptly to maintain positive relations.
- Adapted approach and sales techniques based on customer interactions and outcomes, continuously improving service delivery.
- Facilitated a positive shopping experience by maintaining a tidy and inviting store environment.
- Stayed abreast of market trends and new product releases, offering up-to-date advice to customers.
- Helped guests obtain specialised support for product, service and payment issues.
- Maintained up-to-date knowledge of market trends and competitor activities to advise customers accurately.
- Replenished items and organised displays to keep stock looking professional.
Education
B.Sc - Business Administration and Management
University Of Nigeria, Nsukka
Enugu State2019
GCSEs -
Adeolu Secondary School Tolu Complex
Lagos, Nigeria2003
Skills
- Child‑centred care
- Emotional support and active listening
- Behaviour management
- Trauma‑informed practice
- De‑escalation techniques
- Safeguarding and child protection
- Relationship building with young people
- Crisis intervention
- Key‑working and mentoring
- Independence and life‑skills development
Certification
- Oliver McGowan Mandatory Training Learning Disability and Austism
- Florence Academy: Pathway to care Program Module A: Adult Social Care
- Florence Academy: Safeguarding Adults L1&L2 {Adult Support & Protection}inc Preventing Radicalisation
Timeline
Supported Worker
Peniel First Limited
11.2025 - Current
Support Worker
Tezlom Agency
03.2025 - Current
Support Worker
Goldcrest Healthcare Services
01.2022 - 08.2024
Sale Representative
Greenwich healthcare
02.2019 - 12.2022
B.Sc - Business Administration and Management
University Of Nigeria, Nsukka
GCSEs -
Adeolu Secondary School Tolu Complex