Emanuele Vertolli
London,UK
Summary
Dynamic professional with expertise in sales leadership, problem solving, team collaboration, transport operations, and commercial strategy. Proven track record of driving revenue growth and optimising operational efficiency. Adept at developing and implementing strategic initiatives to enhance business performance. Committed to fostering a collaborative work environment and achieving organisational goals.
Overview
26
26
years of professional experience
4028
4028
years of post-secondary education
1
1
Certification
Work history
Head of Sales
flibco.com
London, UK
04.2025 - 08.2025
- Oversaw on-site sales strategy, visibility, and commercial initiatives at one of the UK’s busiest airports.
- Coached sales teams to improve engagement and conversion rates across all customer touchpoints.
- Supported the implementation of new customer service and revenue-focused initiatives.
Head of Sales & Trade Marketing
Airport Bus Express Ltd (part of the Autostradale)
London
10.2015 - 03.2025
- Designed and executed annual commercial and sales plans, including defining targets for revenue, passenger volume, and market share.
- Managed end-to-end sales performance: forecasting, reporting, pricing, staff development, and revenue protection.
- Led recruitment, training, and coaching programmes for sales and operational staff.
- Oversaw third-party sales channels and maintained key partnerships throughout the London transport ecosystem.
- Directed offline marketing activities, visibility improvements, and web-related development for ABE’s digital presence.
- Ensured compliance, service quality, and performance standards through continuous on-site evaluation.
Sales & Operations Manager
Autostradale S.r.l.
Pisa, Italy
04.2013 - 10.2015
- Managed airport transfer routes between Pisa Airport, Florence SMN station, and Siena, collaborating with Ryanair on passenger feeder flows.
- Coordinated shift planning for both drivers and sales teams to maximise operational efficiency and service coverage.
- Delivered staff training and handled recruitment to support rapid operational growth.
- Successfully launched and managed IKEA Shuttle Bus services in both Pisa and Florence.
- Expanded the retailer network across Tuscany, improving visibility and passenger sales points.
- Conducted ongoing revenue protection and service quality audits.
Sales Supervisor
Autostradale S.r.l.
Milan
02.2012 - 04.2013
- Supervised sales teams for Milan–Malpensa, Milan–Bergamo (Orio al Serio), and Milan–Linate airport routes.
- Delivered Ryanair cabin crew sales training at major European bases.
Sales Supervisor
Terravision Group
London
03.2010 - 02.2012
- Promoted from frontline sales to team leader due to top-tier performance in ticket sales at London Victoria Coach Station.
- Managed and trained the Stansted Airport airside sales team, improving productivity and customer interaction quality.
- Increased sales conversion and optimised team performance within the competitive London airport transfer market.
Interior Design Sales Consultant
Semeraro / Aiazzone
Capena
02.2000 - 01.2010
- Specialised in the design and sale of kitchens and interior furnishing solutions, producing layouts, renderings, and hand-drawn plans.
- Managed showroom merchandising and customer design consultations.
Education
Business Studies Degree -
Canterbury Christ Church University
LondonDegree in Interior Design -
Sapienza University of Rome
Accountancy Diploma - undefined
I.T.C. Michelangelo Buonarroti
Rome, ItalySkills
- Sales leadership
- Problem solving
- Team collaboration
- Transport operations
- Commercial strategy
Accomplishments
ABE Airport Bus Express Ltd
- 10/2015 Start/UP Opening Airport Bus Express Ltd (Autostradale Group) – London Stansted Airport
- Recruited, trained, and led a 30-person sales team responsible for ticket selling, customer support, and revenue protection across airport and city hub locations.
- Delivered consistent year-on-year revenue growth in a highly competitive airport transport market.
- Achieved outstanding commercial performance with the sales force exceeding £6 million in annual direct sales, contributing significantly to company profitability.
- Improved operational efficiency through stronger work-shift planning, integrated sales reporting, and high standards of staff coaching and performance monitoring.
Autostradale Ltd – Tuscany Region (Italy)
- Successfully launched and managed the IKEA Shuttle Bus service in Pisa and Florence, overseeing planning, staffing, operational deployment, and promotional activity.
- Strengthened commercial presence at Pisa Airport through the development of new landside and airside sales points.
- Expanded and managed a strong network of travel agencies, hotels, newsstands, and retail partners across Pisa and Florence.
- Ensured high service quality and compliance through continuous revenue protection activity and on-site operational oversight.
Ryanair Cabin Crew Training Project
- Delivered specialised sales-focused training for Ryanair cabin crew across several major European bases, improving crew awareness and promotion of Autostradale airport transfer services.
Certification
- European Certificate of Professional Competence (CPC) — Passenger Transport (As Transport Manager Qualification) Issued July 2015 State Register No. 1071/2009 Reg. IT P5Y0MQ2
PROJECTS
Ryanair Cabin Crew Sales Training, 2012 – 2014, Delivered training across several European bases to improve Ryanair crew’s effectiveness in promoting Autostradale transfer services, increasing route visibility and ancillary sales.
Timeline
Head of Sales
flibco.com
04.2025 - 08.2025
Head of Sales & Trade Marketing
Airport Bus Express Ltd (part of the Autostradale)
10.2015 - 03.2025
Sales & Operations Manager
Autostradale S.r.l.
04.2013 - 10.2015
Sales Supervisor
Autostradale S.r.l.
02.2012 - 04.2013
Sales Supervisor
Terravision Group
03.2010 - 02.2012
Interior Design Sales Consultant
Semeraro / Aiazzone
02.2000 - 01.2010
Accountancy Diploma - undefined
I.T.C. Michelangelo Buonarroti
Business Studies Degree -
Canterbury Christ Church University
Degree in Interior Design -
Sapienza University of Rome