Summary
Overview
Work history
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

elsa bala

luton

Summary

Dedicated professional with expertise in child care and safeguarding procedures. I am able to demonstrate strong problem-solving abilities, exceptional communication skills, and resourcefulness. Adept at understanding boundaries to ensure the safety and well-being of children. Committed to applying core competencies to ensure a secure environment for all individuals.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Support for learning

Chiltern Academy
Luton
10.2024 - Current
  • Supported pupil learning through one-to-one sessions and small group activities, adapting to individual needs.
  • Managed daily content creation and scheduling for Twitter resulting in higher engagement rates.
  • Monitored examination rooms to maintain integrity and prevent malpractice, upholding academic standards.
  • Set up equipment, distributed examination documents and outlined procedures to prepare and provide instructions to students in venue.
  • Maintained a safe, clean and organised classroom environment.
  • Maintained positive and strong relationships with SEND students and families.

Carer

Private
Luton
01.2019 - Current
  • Developed strong, trusting relationships with clients through consistent, respectful, and empathetic care.
  • Helped patients with feeding, drinking and administering medication when required.
  • Encouraged clients' independence through skill-building activities and positive reinforcement.
  • Coordinated with healthcare professionals and family members to share updates and recommendations, ensuring cohesive care delivery.

Cover supervisor

St Matthews
Luton
09.2022 - 09.2024
  • Provided classroom supervision ensuring a smooth performance during the teachers' absence.
  • Adapted lesson delivery to meet diverse student needs, and maintained engagement.
  • Supported administrative functions, including attendance tracking and lesson feedback.
  • Fostered positive relationships with staff and students, contributing to a collaborative environment.
  • Formed excellent working relationships with young people by providing ongoing support, guidance and learning assistance.
  • Promptly dealt with student problems or emergencies according to school policies and procedures.
  • Utilised school's behaviour management strategies to address classroom disruptions promptly.
  • Prepared indoor and outdoor spaces for recreational activities to support children's physical health and development.
  • Encouraged student interaction to develop positive learning and socialisation experiences.

Legal secretary

Aman Solicitors
Luton
08.2020 - 08.2022
  • Delivered high-quality administrative support, managing schedules, correspondence, and client interactions.
  • Maintained important records and implemented efficient filing systems, ensuring compliance with regulatory standards.
  • Communicated effectively with clients face to face and over the phone, showcasing customer service and organisational skills.
  • Drafted legal documents, contributing to timely completion of cases.
  • Facilitated smooth running of legal procedures by scheduling appointments and deadlines.

Education

A-Levels - Law

Luton Sixth Form
Luton
09.2016 - 08.2018

A-Levels - Health and Social Care

Luton Sixth Form
Luton
09.2016 - 08.2018

Skills

  • Problem-solving
  • Communication skills
  • Resourcefulness
  • Understanding boundaries
  • Child protection expertise
  • Safeguarding procedures understanding

Certification

Elsa (Emotional Literacy Support Assistant)

Languages

Albanian
Fluent

Affiliations

  • Travelling
  • Gym

References

References available upon request.

Timeline

Support for learning

Chiltern Academy
10.2024 - Current

Cover supervisor

St Matthews
09.2022 - 09.2024

Legal secretary

Aman Solicitors
08.2020 - 08.2022

Carer

Private
01.2019 - Current

A-Levels - Law

Luton Sixth Form
09.2016 - 08.2018

A-Levels - Health and Social Care

Luton Sixth Form
09.2016 - 08.2018

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