Summary
Overview
Work history
Education
Skills
Languages
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Elorah Demetriades

London,UK

Summary

Operations and programme support professional with experience across operations, systems implementation, onboarding, process improvement, and stakeholder coordination. Background supporting large-scale teams and complex programmes, with strong people management and data-driven decision-making skills. Currently seeking a part-time operations role, with flexibility to grow hours over time.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work history

Talent & Operations Manager

NewGlobe
Cambridge, USA
04.2022 - 05.2023
  • Led implementation and documentation of recruitment tools and onboarding workflows supporting the onboarding of 1,000+ employees.
  • Designed and delivered training materials, process documentation, and system guides to enable team adoption and support scaling operations.
  • Acted as a key operational point of contact during a period of rapid growth, supporting delivery across multiple workstreams.
  • Supported workforce planning initiatives, including senior leadership roles.

Curriculum Designer & Lead Teacher

Yal Day
Allston, USA
11.2021 - 04.2022
  • Designed classroom activities, projects, and field trips, managing logistics, timelines, materials, and
    coordination across multiple stakeholders.
  • Delivered structured social-emotional learning workshops as part of a broader programme curriculum, supporting
    consistent programme delivery.
  • Identified process improvements to standardise workflows and improve day-to-day operational
    consistency.

Senior Education & Career Advisor

Jackson Mann Community Center
Allston, USA
02.2018 - 10.2021
  • Coordinated onboarding, scheduling, and programme delivery for 300+ participants annually.
  • Developed and maintained individual learning and career plans, conducting quarterly review meetings to track progress, address barriers, and support goal-setting.
  • Delivered individualised case management and progress support, collaborating with stakeholders to address barriers and sustain engagement.
  • Enhanced employability with effective mock interview sessions.
  • Organised successful job fairs; exposure to diverse industries for students was achieved.
  • Strengthened partnerships between schools and local businesses; enabled the provision of work experience opportunities for students.
  • Collaborated with educational institutions to create career fairs, enhancing student exposure to potential employers.
  • Supported successful annual funding and grant renewal processes through programme data analysis, reporting, and co-writing grant submissions with senior stakeholders.

Career Break - Parental Leave

Home
London, England
05.2023 - 01.2026

Parental leave, during which professional engagement was maintained, with a planned return to operations and programme support work.

Education

Bachelor of Arts - Media & Visual Communication

Massachusetts College of Art & Design
Boston
09.2013 - 05.2017

High School Diploma - College Preparatory Curriculum

Masconomet Regional High School
Middleton
05.2013

Skills

  • Operations Support & Coordination
  • Process Improvement
  • Scheduling & Diary Management
  • Onboarding & Training Support
  • Data Tracking & Reporting
  • Stakeholder Communication
  • Cross-Functional Collaboration
  • Documentation & Record Management

Languages

Haitian Creole
Native
Spanish
Intermediate

Custom Section

Career Break - Parental Leave, 2023-05-01, Present

Timeline

Career Break - Parental Leave

Home
05.2023 - 01.2026

Talent & Operations Manager

NewGlobe
04.2022 - 05.2023

Curriculum Designer & Lead Teacher

Yal Day
11.2021 - 04.2022

Senior Education & Career Advisor

Jackson Mann Community Center
02.2018 - 10.2021

Bachelor of Arts - Media & Visual Communication

Massachusetts College of Art & Design
09.2013 - 05.2017

High School Diploma - College Preparatory Curriculum

Masconomet Regional High School
Elorah Demetriades