Summary
Overview
Work history
Education
Skills
Timeline
Generic

Eloise Rhodes

Bracknell,Berkshire

Summary

An experienced food and beverage supervisor with proven expertise in bar operations management and staff leadership. Skilled in delivering exceptional customer service, resolving complaints effectively, and maintaining high standards in fast-paced environments. Brings hands-on barista expertise and a passion for creating welcoming guest experiences. Currently seeking a bar manager role to further develop leadership skills and contribute to a successful hospitality environment.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Food and beverage supervisor

Windlesham Golf Club
Windlesham, Surrey
07.2022 - Current
  • Managing food and beverage operations for events up to 120 people, including meals, matches, and parties.
  • Supervised staff to ensure adherence to quality standards, health regulations, and safety protocols.
  • Developed connections with members and guests, contributing to a welcoming environment and repeat visits.
  • Supported team in maintaining high standards of cleanliness and hygiene.
  • Coordinated with kitchen staff to ensure timely food preparation and service.
  • Handled guest inquiries and complaints to enhance overall dining experience.

Education

Diploma of Higher Education - Forensic Science

Bracknell and Wokingham College
Bracknell
09.2022 - 06.2024

GCSEs -

Ranelagh School
Bracknell
09.2017 - 06.2022

Skills

  • Excellent customer service and interpersonal skills
  • Effective customer complaint resolution
  • Bar operations management
  • Leadership and team supervision in high pressure situations
  • Strong time management skills, sticking to function schedules
  • Barista training and coffee service expertise, including high standard latte art
  • Staff onboarding and training
  • Stock control and inventory management
  • Knowledge of licensing laws and health & safety compliance

Timeline

Diploma of Higher Education - Forensic Science

Bracknell and Wokingham College
09.2022 - 06.2024

Food and beverage supervisor

Windlesham Golf Club
07.2022 - Current

GCSEs -

Ranelagh School
09.2017 - 06.2022
Eloise Rhodes