Elly Hares
South Godstone,Surrey
Summary
Consultant MSK Physiotherapist working as a Clinical Delivery Lead for three community MSK services. Clinically working within a CATS service with a complex caseload and working collaboratively with Secondary Care Services.
Overview
23
23
years of professional experience
Work History
Consultant MSK Physiotherapist and Clinical Delivery Lead
Cora Health
London
02.2020 - Current
- Responsible for the clinical delivery of the Tier 1 services in the Merton and Camden contracts and Tier 2 CATS service in Merton.
- Clinical quality is measured with ePROMs and ePREMs which I present to ICB along with other clinical reports such as Incidents, Feedbacks, Research/Audit results, Clinical Supervision compliance, Patient Engagement activities, Health Inequality Projects, and LIS/SDIP reports in quarterly Contract and Quality Meetings.
- Hold my own caseload of highly complex patients within the CATS service. This involves detailed subjective and objective assessments, ordering diagnostic tests including XR, MRI, Blood, NCSs and USS, diagnostic triage, delivering injection therapy where clinically indicated and appropriate and referring patients onto Secondary Care specialist services for their definitive treatment.
- Ensured MECC principles practised to provide person-centred holistic care.
- National and Regional Clinical Pathways - I contributed towards the regional London Spinal Fracture Pathway. I wrote the National Clinical Guidance for the Management of Lumps and Bumps and supported the development of national guidance on the management of foot drops by GIRFT starting in mid September 2025.
- Contributed to MSK pathways for SWL embedment of GetUBetter App with PCN Clinical Leads, co-designed and implemented SWL Surgical Podiatric pathway.
- Provided quality clinical supervision for all contracts in accordance with local policy, both face to face and virtually.
- Lead on Undergraduate and Master’s student placements.
- In 2020, developed a passion in supporting student placements throughout Covid-19; and published 'Rapid Implementation and Improvement of a virtual student placement model in response to the Covid-19 Pandemic.'
- Led on virtual student placements across the company during Covid-19 and continue to build relationships with student HEI's across London to support student placements.
- Development and implementation of Group Consultations for OA knee and common MSK pathologies of the shoulder, along with One-Stop Clinics, as part of the initiative to reduce and maintain waiting lists.
- Service level audits with establishment of clear action plans to drive quality improvement.
- Research in the format of annual quality improvement projects, three of which came top 3 nationally in the company and were presented at the conference.
- Research publications in 2025, 2021 and 2020.
- Designed and implemented the national audit on Procedure of Limited Clinical value against standards set within the Evidence Based Interventions Programme.
- Clinical appraisals, objective setting and performance management.
- An innovative and transformational leader which has driven clinical quality and operational efficiency resulting in retention and extension of contracts.
- Drive collaborative working and networking with external stakeholders and present regularly at Practice Based Leads Forum to GPs across SWL to ensure excellent and efficient care.
- Manage staff performance and development to ensure high-quality service delivery.
- Lead in the quality of local in-service training and local staff development.
- National level clinical education provision to clinical staff within the company through various platforms including legacy Connect Health Conference, National Study Days and complex clinical case reviews.
- Supported undergraduate and postgraduate student placements, establishing a new placement pathway with Roehampton University for their new undergraduate Physiotherapy course.
- GP MSK education through 'Lunch and Learn' sessions that are presented on regularly across SWL.
Advanced Practitioner Physiotherapist within IMAPS
Barts Health NHS Trust
London
01.2004 - 02.2020
- Being an autonomous practitioner in providing excellent clinical care to complex patients in the IMAPS setting with establishing a clear diagnosis through excellent subjective and objective examinations, requesting appropriate diagnostics to inform definitive care through onward referral to specialist secondary care services.
- Line management and excellent clinical supervision of staff.
- MDT working with Radiology, Orthopaedics, Pain services, Rheumatology and Neurosurgery to ensure excellent patient care.
- Operational management of the clinical diaries in the THIPP and IMAPS contract.
- Comprehensive and detailed clinical notes and records utilising subjective and objective markers to monitor patient symptoms.
- Lead in local audits including infection control, clinical records audit and audits utilising specific outcome measures such as the SPADI and LEFS to ensure departmental quality of care.
- Member of the Therapies audit team.
- Led in GP MSK Education Programme in Tower Hamlets.
- Lectured to MSc students at QMUL on Neurodynamics.
- Led on local inservice development for all MSK services across Barts Health NHS Trust.
- Led in the bid and re-tendering of the 3 million pound contract for THIPP and IMAPS which we were successful in retaining.
- Supported in the commissioning of FCPs within Tower Hamlets from our clinical staff force.
- Clinical lead representative for presenting contract performance to ICP with clinical and operational KPIs, PROMS and PREMS.
- Leading in waiting list initiatives such as blitz clinics, group based exercise classes, waiting list cleanse exercises.
Band 7 MSK Physiotherapist
Barts Health NHS Trust
London
04.2007 - 08.2012
- Provide excellent biopsychosocial and holistic Physiotherapy care including comprehensive assessment, treatment planning, goal setting, patient education and advice and rehabilitation.
- Provide a range of treatment techniques including graded exercise prescription using evidence-based rehabilitation principles in group and 1:1 setting, manual treatments.
- Comprehensive and detailed clinical notes and records utilising subjective and objective markers to monitor patient symptoms.
- Band 7 rotations across RLH and MEH to gain extensive exposure and experience with a wide cohort of patients.
- Provision of high quality clinical supervision and line management.
- Led in developing and implementing IST training programme for the MSK service across Barts Health NHS Trust.
- Operational management of clinical diaries to ensure clinical capacity is maximised.
- Annual objective setting and performance management.
- Led in setting up an after work 'Skills School' for junior staff and students who wanted to practice their clinical skills.
- Active member in departmental audits which fed into our quality reports to the ICB.
- Set up a research methods development 'club'.
- Lead in development of a research-rich culture.
Band 7 Paediatric Physiotherapist in MSK and Respiratory
Barts Health NHS Trust
London
07.2005 - 04.2007
- Clinical rotations in PICU/ITU, Community therapy, Medical Respiratory, General Medical Wards, Paediatric Trauma and Orthopaedics.
Band 5 rotational Physiotherapist
Barts Health NHS Trust
London
08.2003 - 04.2005
- Band 5 rotations in MSK, ITU, Neurology Outpatients, Paediatrics, General Medicine, Neurology inpatients.
Education
MSc Module in Musculoskeletal Injection Therapy -
University of Hertfordshire
Hertfordshire06-2016
Master's degree - Advanced Neuromusculoskeletal Physiotherapy
Kings College London University
London07-2012
BSc Hons - Physiotherapy
University of Brighton
Brighton06-2003
A-Levels - Biology, Geography and English Literature
Queen Anne's School
Caversham07-1999
GCSE's - Biology, Maths, English Literature, Chemistry, RE, Physics, Geography, English Language and French
Marist Convent Senior School
Ascot, Berkshire07-1997
Skills
- Consultant MSK Physiotherapist
- Clinical Delivery Lead
- MSK Injection Therapy
- Clinical supervision
- Complex Patient Assessment and Management
- Diagnostic and New Referral triage
- Clinical Educator
- Published Researcher
Custom
Connect Health Leader of the Year, 2023-03-01
Timeline
Consultant MSK Physiotherapist and Clinical Delivery Lead
Cora Health
02.2020 - Current
Band 7 MSK Physiotherapist
Barts Health NHS Trust
04.2007 - 08.2012
Band 7 Paediatric Physiotherapist in MSK and Respiratory
Barts Health NHS Trust
07.2005 - 04.2007
Advanced Practitioner Physiotherapist within IMAPS
Barts Health NHS Trust
01.2004 - 02.2020
Band 5 rotational Physiotherapist
Barts Health NHS Trust
08.2003 - 04.2005
MSc Module in Musculoskeletal Injection Therapy -
University of Hertfordshire
Master's degree - Advanced Neuromusculoskeletal Physiotherapy
Kings College London University
BSc Hons - Physiotherapy
University of Brighton
A-Levels - Biology, Geography and English Literature
Queen Anne's School
GCSE's - Biology, Maths, English Literature, Chemistry, RE, Physics, Geography, English Language and French
Marist Convent Senior School