Ellis Akala

• Resolved customer complaints, ensuring satisfaction while shopping
• Assisted in stock replenishment to maintain store appearance.
• Followed company policies whilst handling returns, exchanges and card transactions
• Supported team members for improved efficiency.
• Stayed updated on current promotions and new products to provide accurate information to customers.

All on matchdays

• Accommodated special dietary requests to improve experience for cutomers
• Enhanced customer satisfaction through prompt attention to queries and requests.
• Worked with kitchen staff to ensure timely order delivery to customers.
• Managed table settings for improved experience for customers

• Constantly worked in a fast paced environment
• Adhered to strict hygiene rules while handling food ensuring safety at all times.
• Worked delivery which included taking in and counting stock
• Operated cash registers accurately, ensuring proper handling of transactions.

• Managed bar inventory for efficient operation.
• Prepared beverages, ensuring consistent quality.
• Checked identification to maintain legal compliance.
• Worked with kitchen staff for quick service delivery.