Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Ellie Woodruff

Doncaster,Doncaster

Summary

compassionate worker with expertise in customer service, elderly support, and barista operations. Demonstrates a strong work ethic and adaptability in fast-paced environments, excelling in stock control, cash handling, and upselling. Proficient in hygiene standards compliance and health and safety regulations, ensuring outstanding customer experiences. Skilled in training new staff and leading by example to foster team success. Committed to creating safe environments with a focus on patience and empathy, aiming to leverage skills towards enhancing client satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work history

SEN teaching assistant

Vision for education
Doncaster , South Yorkshire
01.2026 - Current

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  • Provided emotional support during challenging situations; instilled resilience in pupils.
  • Delivered tailored literacy and numeracy sessions, improving basic skills proficiency.
  • Collaborated with teachers to implement personalised education programmes, increasing student progress.
  • Facilitated group activities to promote social interaction among SEN students.
  • Improved classroom behaviour with implementation of positive reinforcement strategies.
  • Carried out regular progress monitoring; ensured consistent academic growth.
  • Managed behavioural challenges effectively, maintaining a positive learning environment.
  • Supported emotional and educational development of all students with SEN challenges, including autism, ADHD and anxiety.
  • Identified signs of distress in students, resolving behavioural and emotional issues.
  • Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
  • Supported classroom teacher in monitoring, assessing and recording students progress.

Home care assistant

Vermyuden care
Doncaster, South yorkshire
11.2025 - 12.2025
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Provided emotional support and companionship to enhance overall wellbeing.
  • Coordinated care plans with healthcare professionals, ensuring tailored support for each client.
  • Maintained cleanliness and safety of living environments, creating a hygienic space for clients.
  • Documented client progress and communicated changes to family members and care teams.
  • Assisted with mobility and transportation, facilitating access to appointments and social activities.
  • Handled emergency situations calmly, reducing risks associated with elderly falls or sudden illnesses.
  • Prepared nutritious meals to promote healthier diet among the elderly.
  • Administered prescribed medication to patients, ensuring their health and well-being.
  • Maintained walking frames, and hearing aids.
  • Picked up client shopping and prescriptions.
  • full DBS check

Barista supervisor

Costa Coffee
Doncaster, South Yorkshire
02.2024 - 11.2025
  • Supervised daily operations of coffee preparation and service to ensure high standards of quality.
  • Trained and mentored new baristas on proper brewing techniques and customer service skills.
  • Organised staff schedules to optimise workflow and ensure adequate coverage during peak hours.
  • Developed and maintained positive relationships with customers to enhance overall experience and loyalty.
  • Monitored cleanliness and organisation of workstation to adhere to health and safety regulations.
  • Communicated effectively with staff members for optimal teamwork and coordination.
  • Performed regular machine maintenance checks ensuring smooth operation.
  • Oversaw stock levels regularly, preventing potential shortages or overstocking issues.
  • Supported Baristas during peak hours, maintaining excellent customer service despite high demand.
  • Balanced cash registers efficiently, ensuring accurate financial reporting at the end of each shift.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.

Coffee barista

Costa Coffee
Doncaster, South Yorkshire
09.2021 - 02.2024
  • Prepared a variety of hot and cold beverages according to established recipes and customer preferences.
  • Maintained cleanliness and organisation of workstations to ensure a hygienic environment for customers and staff.
  • Assisted customers with menu selections and provided recommendations to enhance their coffee experience.
  • Operated coffee machines and equipment with proficiency, ensuring optimal performance during peak hours.
  • Collaborated with team members to deliver efficient service and meet customer demands in a fast-paced setting.
  • Managed stock levels of coffee beans and supplies, placing orders to prevent shortages and maintain quality.
  • Trained new staff members on beverage preparation techniques and company standards for customer service.

Makeup artist

Self employed
Doncaster, South Yorkshire
10.2021 - 01.2022
  • Utilised professional makeup techniques and high-quality products to enhance clients' natural beauty for various occasions.
  • Maintained cleanliness and organisation of makeup tools and workspace to ensure a professional environment.
  • Built strong relationships with clients to foster repeat business and gain referrals through exceptional service.
  • consulted with clients to understand their preferences, skin type, and desired look.
  • managed bookings, client communication, and scheduling
  • handed payments and promoted services through social media
  • delivered friendly, professional customer service to build repeat clients

Ice cream van seller

Roes ices
Doncaster, South Yorkshire
10.2021 - 01.2022
  • Managed cash transactions accurately whilst providing excellent customer service.
  • Maintained cleanliness and organisation of ice cream van to meet health standards.
  • Suggested new flavour combinations based on customer feedback to enhance offerings.
  • Collaborated with team members to streamline service during peak hours effectively.
  • Assisted in inventory management by tracking stock levels and placing orders.
  • Provided excellent customer service which resulted in repeat business.
  • Handled customer returns and exchanges with understanding and patience.

Sandwich artist

Subway
Doncaster, South yorkshire
09.2021 - 09.2021
  • Crafted customised sandwiches by selecting fresh ingredients and ensuring quality standards were met.
  • Maintained cleanliness and organisation of work area to comply with health and safety regulations.
  • Assisted customers by providing menu information and recommending suitable options based on preferences.
  • Operated sandwich preparation equipment safely and efficiently to enhance production workflow.
  • Collaborated with team members to meet peak service demands and ensure timely order fulfilment.
  • Participated in training sessions to improve product knowledge and maintain high service standards.

Education

GCSEs - English

Trinity academy
Doncaster
09/2015 - 05/2020

GCSEs - Maths

Trinity academy
Doncaster
09/2015 - 05/2020

GCSEs - Food technology

Trinity academy
Doncaster
09/2015 - 05/2020

GCSEs - History

Trinity academy
Doncaster
09/2015 - 05/2020

GCSEs - Geography

Trinity academy
Doncaster
09/2015 - 05/2020

GCSEs - Science

Trinity academy
Doncaster
09/2015 - 05/2020

NVQ Level 1 - Fashion

Doncaster College
Doncaster
09/2020 - 09/2021

Skills

  • Elderly support
  • Hygiene standards compliance
  • Cash handling
  • Positive attitude
  • Stock control
  • Customer Service
  • Product knowledge
  • Stock counting
  • Upselling expertise
  • Refund and exchange processing
  • Outstanding customer service
  • Face-to-face selling
  • Safe manual handling
  • Toileting and continence management
  • Milk steaming and frothing
  • Barista equipment maintenance
  • Knowledge of dietary restrictions
  • Positive attitude under pressure
  • Efficient work pace
  • Multitasking proficiency
  • Microsoft office and basic computer skills
  • time management and organisation skills
  • working to targets and upselling
  • team player
  • strong work ethic
  • adaptable and flexible
  • professional communication
  • food and safety regualtions
  • Autism spectrum understanding
  • ADHD support strategies
  • Classroom supervision
  • Student safeguarding
  • 1:1 student support
  • SEN teaching strategies
  • Health and safety monitoring
  • Behaviour modification
  • Personal care assistance

Affiliations

  • Travelling/planning
  • Spending time with family and friends
  • Taking my dog on long walks
  • Shopping

Timeline

SEN teaching assistant

Vision for education
01.2026 - Current

Home care assistant

Vermyuden care
11.2025 - 12.2025

Barista supervisor

Costa Coffee
02.2024 - 11.2025

Makeup artist

Self employed
10.2021 - 01.2022

Ice cream van seller

Roes ices
10.2021 - 01.2022

Coffee barista

Costa Coffee
09.2021 - 02.2024

Sandwich artist

Subway
09.2021 - 09.2021

GCSEs - English

Trinity academy
09/2015 - 05/2020

GCSEs - Maths

Trinity academy
09/2015 - 05/2020

GCSEs - Food technology

Trinity academy
09/2015 - 05/2020

GCSEs - History

Trinity academy
09/2015 - 05/2020

GCSEs - Geography

Trinity academy
09/2015 - 05/2020

GCSEs - Science

Trinity academy
09/2015 - 05/2020

NVQ Level 1 - Fashion

Doncaster College
09/2020 - 09/2021
Ellie Woodruff