Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Ellie Hutchinson

Bideford,Devon

Summary

Six months of management experience overseeing shift operations, optimizing metrics, productivity, sales, and labor. Proven ability to communicate effectively, resolve conflicts, and foster a positive work environment. Eager to expand administrative skills to enhance organizational, multitasking, and customer service capabilities.

Overview

5
5
years of professional experience
1
1
Certification

Work history

Shift manager

McDonald's
Bideford, Devon
06.2025 - Current
  • Oversaw shop floor operations, ensuring compliance with running labour at 20% and metric controls.
  • Motivated staff during quieter periods to maintain proactive performance.
  • Enforced food hygiene regulations through corrective coaching of employees.
  • Managed inventory and accurately recorded waste to optimise resources.
  • Resolved customer complaints promptly to sustain high satisfaction rates.
  • Conducted cash management, including nightly till reconciliation and safe counts.
  • Onboarded new hires by coordinating access to applications, uniform orders, and e-learning updates.
  • Facilitated effective communication regarding staffing and stock issues during shift handovers.

Crew Member

McDonald's
Bideford, Devon
05.2021 - 06.2025

Charity fundraiser

Childrens Hospice South West
Bideford, Devon
11.2021 - 09.2022
  • Whilst studying my A-Levels, I became a Young Ambassador for the Children's Hospice South West
  • Organised a fundraising event, raising over £1,000 for children's hospice.
  • Participated in charity events, including Santa Run, to increase funds and awareness.
  • Conducted research and marketing for fundraisers, maximising donation potential.

Education

A-Levels - Psychology

Bideford College Sixth Form
Bideford
09/2020 - 05/2022

A-Levels - Biology

Bideford College Sixth Form
Bideford
09/2020 - 05/2022

A-Levels - History

Bideford College Sixth Form
Bideford
09/2020 - 05/2022

GCSEs - English

Bideford College
Bideford

GCSEs - Maths

Bideford College
Bideford

Skills

  • Constructive feedback delivery
  • Coaching and mentoring
  • Financial bookkeeping
  • Microsoft Excel and Word
  • Safeguarding knowledge
  • Conflict resolution
  • Professionalism in customer relations
  • Organizational skills

Certification

Level 2 First Aid Trained May 2025- May 2027

Timeline

Shift manager

McDonald's
06.2025 - Current

Charity fundraiser

Childrens Hospice South West
11.2021 - 09.2022

Crew Member

McDonald's
05.2021 - 06.2025

A-Levels - Psychology

Bideford College Sixth Form
09/2020 - 05/2022

A-Levels - Biology

Bideford College Sixth Form
09/2020 - 05/2022

A-Levels - History

Bideford College Sixth Form
09/2020 - 05/2022

GCSEs - English

Bideford College

GCSEs - Maths

Bideford College
Ellie Hutchinson