Summary
Overview
Work history
Education
Skills
Timeline
Receptionist

Ellie Hay

York

Summary

Dependable Housekeeping Cleaner using innovative techniques to deliver immaculate perfect results. Passionate in providing exceptional attention to detail and working tirelessly to provide a spotlessly clean finish. Trustworthy domestic cleaning professional with extensive experience caring for family homes and hotels. Takes pride in providing spotless cleanliness and hygiene standards. Adaptable and hardworking to meet needs of varying domestic duties.

Enjoy being creative, building furnishings and doing DIY. Setting regular new goals and challenges. Skilled at drawing, painting and interior design.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Housekeeping cleaner

Hilton Double Tree
North Yorks, North Yorkshire
11.2023 - Current
  • Communicated with other staff to determine best use of resources and guest care.
  • Swept, mopped, waxed and polished floors, delivering pristine finish.
  • Delivered faultless cleanliness standards and exceptional guest care.
  • Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
  • Provided high-quality cleaning services many rooms daily, working efficiently to meet timeframe demands.
  • Meticulously hoovered, dusted and tidied guest rooms.
  • Disinfected toilets and surfaces for reduced infection risk.
  • Changed bedding

Housekeeping cleaner

Ibis Hotel
York, North Yorkshire
07.2023 - 11.2023
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Communicated with other staff to determine best use of resources and guest care.
  • Swept, mopped, waxed and polished floors, delivering pristine finish.
  • Utilised expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
  • Delivered faultless cleanliness standards and exceptional guest care.
  • Interacted positively and professionally with residents, maintaining excellent service standards.
  • Provided high-quality cleaning services on many rooms daily, working efficiently to meet timeframe demands.

Domestic cleaner

Pixie Poppins Cleaning Services
York, North Yorkshire
09.2022 - 07.2023
  • Handled and disposed of chemical cleaning products with strict attention to safety compliance.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Worked with clients to identify priority tasks for timely completion.
  • Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
  • Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
  • Disinfected toilets and surfaces for reduced infection risk.

Education

GCSEs -

Millthorpe School
York
09.2017 - 06.2022

Level 1 City and Guilds Diploma in Joiney and Carp - Construction

York College
09.2022 - 06.2023

Level 2 C&G Diploma in Carpentry and Joinery - Construction

York College
York

Skills

  • Detail-orientated
  • works methodically
  • highly organised
  • quick learner
  • Self-directed
  • Washing windows
  • Customer-orientated
  • Cleaning bathrooms
  • Self-motivated

Timeline

Housekeeping cleaner

Hilton Double Tree
11.2023 - Current

Housekeeping cleaner

Ibis Hotel
07.2023 - 11.2023

Domestic cleaner

Pixie Poppins Cleaning Services
09.2022 - 07.2023

Level 1 City and Guilds Diploma in Joiney and Carp - Construction

York College
09.2022 - 06.2023

GCSEs -

Millthorpe School
09.2017 - 06.2022

Level 2 C&G Diploma in Carpentry and Joinery - Construction

York College
Ellie Hay