Ellie Hanlon
Ballyclare,Antrim and Newtownabbey
Summary
Offering a strong background in customer service with keen attention to detail and exceptional communication skills. Knowledgeable about creating welcoming atmospheres and ensuring customers receive top-notch service. Ready to use and develop teamwork, multitasking, and problem-solving skills within the hospitality role.
Overview
5
5
years of professional experience
Work history
Waiter bartender
Number 7 Duke Street
Warrenpoint, Newry Mourne and Down
2025.09 - 2026.06
- Resolved customer complaints efficiently, maintaining positive dining atmosphere.
- Polished glassware regularly for presenting drinks impeccably.
- Also obtained skills in delivering professional food and beverage service at weddings and private events.
- Prepared event spaces and maintained high presentation standards.
- Provided friendly environment, creating relationships with regulars as well as first-time customers, encouraging them to return in future.
- Rotated bar stock as needed to maintain product freshness.
- Conducted basic cleaning duties, maintaining cleanliness standards of establishment.
Waiter
5 Corners
Ballyclare, Antrim and Newtownabbey
2021.09 - 2025.08
- Assisted in food preparation, resulting in timely service delivery.
- Explained dish components clearly to inform customers' decisions.
- Maintained knowledge of menu items, leading to accurate order taking.
- Helped reduce waiting times by swiftly clearing tables after use.
- Communicated efficiently with fellow team members, fostering harmonious working environment.
- Developed excellent skills in multitasking.
Education
A-Levels - Art, Drama and Film Studies
Ballyclare Highschool
BallyclareSkills
- Proactive approach to work
- Patience and composure
- Customer Service
- Order taking
- Till operation
- Customer banter
Timeline
Waiter bartender
Number 7 Duke Street
2025.09 - 2026.06
Waiter
5 Corners
2021.09 - 2025.08
A-Levels - Art, Drama and Film Studies
Ballyclare Highschool