Summary
Overview
Work history
Education
Skills
Timeline
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Ellie Clarke

Derby,Derby

Summary

I have years of experience in the working industry. I find going to work highly motivating and I like to complete every task I am given to perfection. I am a very confident speaker and like to broadcast new ideas to develop a business and that could make a workplace a better environment to be in. I am very outgoing and like to work in a team as I am very friendly and enjoy working with others. I can deliver excellent customer service when needed. My IT skills are also at a high standard due to my previous workplace being focused on technology.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Dental Receptionist

Dental Perfection
Derby, East Midlands
02.2023 - Current
  • Maintained strict patient confidentiality, ensuring that records were secure through our online system.
  • I have handled money and have had a lot of experience closing and opening up the dental practice therefore making sure that the money we had taken that day was correct across all systems.
  • Gaining the knowledge to help patients that are in need and dealing with all types of problems that different patients may have.
  • Experience using he phone for a long period of time and coming across in a friendly and kind manner over the phone.
  • Experience with handling professional individuals.

Team member

KFC
Derby, East Midlands
01.2022 - 12.2022
  • Ensuring that customers are always satisfied and minimizing complaints.
  • I have expanded my knowledge on the food industry and how it can be a very stressful place to work in.
  • My knowledge of the importance of procedures and the consequences that can occur if not followed.
  • Demonstrated proper food handling and safety standards.
  • Set up cash drawers, verifying adequate change was available for smooth running of shift.
  • Handled customer complaints using quick decision-making to resolve issues.

Hotel Waitress

Hilton House Hotel
Derby, East Midlands
07.2021 - 03.2022
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Provided friendly, courteous service, maximizing positive customer satisfaction ratings and making the Hotel a pleasant place for people to stay and feel welcome to return.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences.
  • Developed my money handling skills and gaining the knowledge and experience of how important it is to follow company procedures.

Education

GCSEs -

John Port Spencer Academy
Derby
09.2016 - 06.2021

Skills

  • IT skills
  • Friendly and compassionate
  • Experience with the wider community
  • Hard working

Timeline

Dental Receptionist

Dental Perfection
02.2023 - Current

Team member

KFC
01.2022 - 12.2022

Hotel Waitress

Hilton House Hotel
07.2021 - 03.2022

GCSEs -

John Port Spencer Academy
09.2016 - 06.2021

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Ellie Clarke