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Experienced Receptionist with a strong background across hospital, corporate and logistics settings. Skilled in front desk operations, patient and visitor support, appointment scheduling, call handling and documentation. Strong in coordinating with medical teams, HR, admin and logistics departments to ensure smooth daily operations. Proficient in MS Office, data entry and meeting coordination. Known for polite communication, professional behavior, confidentiality and the ability to manage fast-paced environments efficiently while maintaining security and access control at the reception.

From a young age, I’ve dedicated my life to caring for both people and animals, developing a deep sense of empathy and compassion. Right out of high school, I joined the U.S. Army, where I trained as a veterinary technician and gained invaluable experience providing medical care for animals while also serving as a clinic receptionist. My time in the military taught me discipline, adaptability, and the importance of teamwork in high-pressure situations.
Prior to my military service, I worked as a kennel technician during high school, where I honed my skills in animal care, organization, and customer service. These experiences have shaped me into a hardworking, dependable professional who thrives in collaborative environments. I am currently pursuing my associate’s degree to further my knowledge and continue working toward my goal of advancing in the field of animal care and wildlife conservation.

Dedicated professional with expertise in reception area management and customer relationship management, ensuring seamless appointment coordination and client issue resolution. Demonstrates professional telephone etiquette and good judgement, maintaining front desk security protocols with discretion and confidentiality. Known for reliable punctuality and remaining calm under pressure, contributing to a secure and efficient workplace environment. Career goals include advancing in roles that leverage skills in client interaction and operational excellence.

Dynamic and personable professional with a proven track record in customer service, front desk operations, and security management. Recognized for exceptional communication skills, adaptability to diverse situations, and a proactive approach to efficiently resolving challenges. Committed to delivering outstanding service in fast-paced environments while maintaining a focus on client satisfaction and operational excellence. Dedicated to enhancing the customer experience at every opportunity.

ellie aitken

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Receptionist

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Scottish Qualifications Certificate - Health and Social care

SQV Level 2 - Health and Social care

HNC - Social Services

GCSEs -

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HNC - Social Services

Receptionist

SQV Level 2 - Health and Social care

Scottish Qualifications Certificate - Health and Social care

GCSEs -

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