Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Ella Tomlinson

Leeds,West Yorkshire

Summary

A dynamic and reliable criminology student who has just finished university, ready to learn new skills as well as offering years of hospitality experience and customer focused jobs to a new position. I believe I am a personable and responsible individual who works hard individually as well as in group and team environment. I am dedicated in providing an efficient and friendly work environment whereby I can lead when necessary alongside withholding good listening skills. As a keen and driven learner I am highly detail-oriented and can engage with tasks quickly and efficiently to find solutions to any problem or concern faced.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Cashier/ Waitress

Nandos
Leeds
07.2022 - 04.2024
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Greeted customers entering the restaurant and responded promptly to customer needs.
  • Performed restaurant closing duties, thoroughly cleaning, sanitising and replenishing stock.

Crew member

Five Guys
Leeds
08.2021 - 06.2022
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Operated cash register to take payments and process orders.
  • Prepared food and beverages within target timeframes.
  • Supported store goals by maximising sales opportunities and providing great quality service.

Bartender

The Nest Bar and Kitchen
Leeds
09.2019 - 07.2021
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.

Equine yard technician

Alder Root Riding School
Warrington
02.2017 - 09.2019
  • Optimised animal health and wellbeing, bandaging wounds and completing preventive care.
  • Maintained thorough records of vaccinations, worming and shoeing schedules.
  • Coordinated daily feeding, watering and exercise schedules, adhering to strict dietary requirements to achieve desired weight.
  • Prepared horses for lessons and competitions.

Education

Undergraduate BA (Hons) Degree - Criminology

Leeds Beckett University
Leeds
09.2021 - 05.2024

Level 3 Advanced Technical Extended Diploma - Equine Management

Reaseheath College
Nantwich
09.2019 - 07.2021

Skills

  • Safe food handling
  • Attentive customer service
  • Till and cash handling
  • Highly responsible and reliable
  • Efficient under pressure
  • Strong work ethic
  • Quick and willing learner
  • Friendly and enjoy working amongst a team environment

Affiliations

  • Equestrian
  • Gym
  • Runner
  • Cooking
  • Activities with friends and family

Timeline

Cashier/ Waitress

Nandos
07.2022 - 04.2024

Undergraduate BA (Hons) Degree - Criminology

Leeds Beckett University
09.2021 - 05.2024

Crew member

Five Guys
08.2021 - 06.2022

Bartender

The Nest Bar and Kitchen
09.2019 - 07.2021

Level 3 Advanced Technical Extended Diploma - Equine Management

Reaseheath College
09.2019 - 07.2021

Equine yard technician

Alder Root Riding School
02.2017 - 09.2019

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Ella Tomlinson