Ella Sunderland
Lee-On-The-Solent,Hampshire
Summary
I am a very friendly polite and willing worker with excellent communication skills.
I am a very hard worker and enjoy taking on new challenges.
I also speaking enjoying dealing with customers and their children in my current place of work.
I also have lots of experience of babysitting a friends child from birth to present during the days and evening when I am not working,
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Waitress/Bar staff
The Bun Penny Pub
Lee-On-The-Solent, Hampshire
03.2024 - Current
- Help with team efficiency by assisting in training new waitstaff members.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Provided top-notch service to customers, improved overall dining experience.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Accommodated special event needs, provided customised services for parties.
- Collaborated with kitchen staff to ensure order accuracy.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Managed table settings for enhanced dining experience.
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Maintained clean and organised dining area for customer comfort.
- Utilised professional communication skills to resolve customer complaints.
- Showcased extensive knowledge of menu items, heightened customer decision making.
Education
GCSEs -
Bay House Secondary School
Gosport 09.2019 - 06.2024
Skills
Good team worker, always willing to work with and help others
Polite, friendly and professional at all times
Great organisational skills
Ability to help and train others
Timeline
Waitress/Bar staff
The Bun Penny Pub
03.2024 - Current
GCSEs -
Bay House Secondary School
09.2019 - 06.2024