Ella Sunderland
Lee-On-The-Solent,Hampshire
Summary
I am a very friendly polite and willing worker with excellent communication skills.
I am a very hard worker and enjoy taking on new challenges.
I also speaking enjoying dealing with customers and their children in my current place of work.
I also have lots of experience of babysitting a friends child from birth to present during the days and evening when I am not working,
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Waitress/Bar staff
The Bun Penny Pub
Lee-On-The-Solent, Hampshire
2024.03 - Current
- Help with team efficiency by assisting in training new waitstaff members.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Provided top-notch service to customers, improved overall dining experience.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Accommodated special event needs, provided customised services for parties.
- Collaborated with kitchen staff to ensure order accuracy.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Managed table settings for enhanced dining experience.
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Maintained clean and organised dining area for customer comfort.
- Utilised professional communication skills to resolve customer complaints.
- Showcased extensive knowledge of menu items, heightened customer decision making.
Education
GCSEs -
Bay House Secondary School
Gosport 2019.09 - 2024.06
Skills
Good team worker, always willing to work with and help others
Polite, friendly and professional at all times
Great organisational skills
Ability to help and train others
Timeline
Waitress/Bar staff
The Bun Penny Pub
2024.03 - Current
GCSEs -
Bay House Secondary School
2019.09 - 2024.06