Ella Freedman
Accrington,United Kingdom
Summary
Enthusiastic Florist Assistant with knack for creating stunning floral arrangements and providing top-notch customer service. Improved shop display aesthetics, boosting foot traffic and sales. Team player known for quick problem-solving and maintaining upbeat work environment.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Florist Assistant
Kathleen's Florist
Burnley, Lancashire
01.2024 - Current
- Developed unique flower arrangements to meet individual customer requests.
- Merchandised stock and controlled stock levels, minimising costs and waste.
- Maintained cleanliness and organisation of the shop to facilitate efficient work environment.
- Elevated store's reputation through consistent provision of high-quality floral services.
- Cleaned vases and swept shop floors to maintain tidy appearance.
- Received orders in person, by phone and online, processing within allocated timeframes.
- Cultivated positive relationships with customers through friendly and professional service.
- Performed daily conditioning of flowers, maintained shop stall presentation, created bouquet bundles.
- Created visually appealing bouquets that increased overall sales.
- Packed and prepared floral products for delivery or pick up by customers.
- Handled cash transactions efficiently whilst maintaining accurate records of sales.
Education
GCSEs -
The Hyndburn Academy
Rishton, Lancashire 09.2020 - 06.2025
Skills
- Window display setup
- Bouquet wrapping
- Wreath construction
- Flower conditioning
- Bouquet assembly
- Time organisation
- Customer engagement
- Cash handling
- Funeral floristry
- Patience and calmness
- Effective listening
- Window dressing
- Customer query resolution
Affiliations
- Dog Walking
References
References available upon request.
Timeline
Florist Assistant
Kathleen's Florist
01.2024 - Current
GCSEs -
The Hyndburn Academy
09.2020 - 06.2025