Ella Firth
Gainsborough,Lincolnshire
Summary
A dedicated professional with a strong foundation in initiative taking and positive attitude, complemented by effective listening and interpersonal communication skills. Demonstrates patience and empathy in all interactions, ensuring health and safety compliance while managing time superbly. Committed to leveraging these competencies to achieve excellence in future career endeavours.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Temp sales assistant
Clarks
Lincoln, Lincolnshire
2024.06 - 2024.09
Temp sales assistant
Clarks
Lincoln, Lincolnshire
2023.06 - 2023.09
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Monitored trends in consumer behaviour with keen attention to detail.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Collaborated effectively with team members to meet sales targets.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Bartender
The Ship Inn
Morton, Lincolnshire
2021.06 - 2022.01
- Developed rapport with regular patrons fostering a loyal customer base.
- Handled cash transactions securely minimising risk of theft or fraud.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Created an inviting atmosphere through friendly interaction with customers.
Education
Bachelor of Science - Psychology
University of Northampton
Northampton 2022.09 -
A-Levels - English Literature, Biology, Chemistry
Queen Elizabeth's High School
Gainsborough 2019.09 - 2021.07
GCSEs -
Lincoln Christ's Hospital School
Lincoln, Lincolnshire 2014.09 - 2019.06
Skills
- Initiative taking
- Positive attitude
- Effective listening
- Patience and empathy
- Interpersonal communication
- Health and Safety Compliance
- Superb time management
Certification
Certificate in Food Safety and Hygiene Level 2 awarded in 2022
References
References available upon request.
Timeline
Temp sales assistant
Clarks
2024.06 - 2024.09
Temp sales assistant
Clarks
2023.06 - 2023.09
Bachelor of Science - Psychology
University of Northampton
2022.09 -
Bartender
The Ship Inn
2021.06 - 2022.01
A-Levels - English Literature, Biology, Chemistry
Queen Elizabeth's High School
2019.09 - 2021.07
GCSEs -
Lincoln Christ's Hospital School
2014.09 - 2019.06