Ella Ettinger
London
Summary
Dedicated professional with a strong background in customer service and hospitality, demonstrating exceptional communication and interpersonal skills. Adept at maintaining confidentiality and delivering guest services with a focus on attention to detail and adaptability. Proven ability to work effectively in team-oriented environments, showcasing resilience and a drive for results. Committed to upholding high standards of customer satisfaction while continuously seeking opportunities for professional growth. I am eager to bring these skills to a new career as a stewardess.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Day worker stewardess
Seljm
Chiavari , Italy
03.2025 - 04.2025
- Carried out inventory checks while the boat is currently being refitted at a dockyard in Italy.
- I also helped polishing and painting.
Customer services and sales agent
Co-op Food
Milford, Surrey
08.2019 - 01.2025
- Greeted each customer warmly, creating a friendly shopping environment.
- Managed tills, inventory, and daily store operations
- Developed strong multitasking and teamwork skills.
Customer Experience & Sales
Cinch
Hook, Hampshire
01.2023 - 01.2025
- Developed strong communication and problem-solving skills in a fast-paced sales environment.
- Built lasting client relationships and consistently exceeded performance targets.
Clinical assistant
Private COVID-19 Testing
Hook, Hampshire
01.2022 - 12.2022
- Delivered professional and discreet service under high-pressure conditions.
- Maintained strict hygiene and confidentiality standards.
Bartender & Front of House
Slice
Guildford, Surrey
07.2021 - 01.2022
- Provided high-end customer service in a busy hospitality setting.
- Assisted with bar operations, reservations, and venue management.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.
Education
Financial Studies Level 2 Certificate -
Godalming College
01.2016 - 1 2017
GCSEs - undefined
Rodborough School of Technology
01.2012 - 1 2016
Makeup artist course - accredited makeup artist
AOFM
Skills
- Customer Service
- Attention to Detail
- Adaptability
- Hardworking
- Team-oriented
- Communication Skills
- Hospitality
- Guest Service
- Boating Experience
- Drive for results
- Resilience
- Exceptional communication
- Confidentiality upholding
Certification
STCW - March 2025
ENG1 - March 2025
Level 2 Food Safety and Hygiene for catering - April 2025
Additional Information
Raised on boats, with practical knowledge of life at sea, Passionate about delivering five-star service in the superyacht industry.
Timeline
Day worker stewardess
Seljm
03.2025 - 04.2025
Customer Experience & Sales
Cinch
01.2023 - 01.2025
Clinical assistant
Private COVID-19 Testing
01.2022 - 12.2022
Bartender & Front of House
Slice
07.2021 - 01.2022
Customer services and sales agent
Co-op Food
08.2019 - 01.2025
Financial Studies Level 2 Certificate -
Godalming College
01.2016 - 1 2017
GCSEs - undefined
Rodborough School of Technology
01.2012 - 1 2016
Makeup artist course - accredited makeup artist
AOFM
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