Elizabeth Olukotun
Luton,United Kingdom
Summary
Enthusiastic Fashion Sales Associate with knack for customer engagement and trend awareness. Excel in creating personalised shopping experiences, leading to increased customer loyalty and sales growth. Recognised for building strong client relationships and maintaining keen eye for visual merchandising.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Fashion sales associate
Asookebydee.
Lagos Nigeria
2022.01 - 2024.12
- Facilitated communication between management and staff, fostering a harmonious work environment.
- Responded promptly to customer inquiries for efficient resolution of issues and queries.
- Assisted in inventory management tasks for seamless stock replenishment.
- Ensured high standards of customer service, contributing to a pleasant shopping experience.
- Handled cash transactions, ensuring accurate accounting at the end of each shift.
- Developed strong relationships with customers for increased brand loyalty.
- Collaborated effectively with team members to achieve shared goals and objectives.
- Provided exceptional service, resulting in repeated business and positive word-of-mouth referrals.
- Kept track of merchandise movement, minimising losses due to theft or damage.
- Improved store aesthetics with effective visual merchandising techniques.
- Boosted customer satisfaction by offering fashion advice tailored to individual style preferences.
- Processed returns and exchanges swiftly, enhancing overall customer convenience.
- Monitored fitting rooms whilst ensuring adherence to store policies by shoppers using them.
- Coordinated window displays during seasonal changes for maximum appeal.
- Utilised product knowledge to upsell items during promotional periods successfully.
- Encouraged potential buyers through interactive product demonstrations leading to increased sales.
- Participated actively in team meetings, sharing ideas and input on sales strategies and targets.
- Conducted daily cleaning tasks, maintaining a clean and inviting Managed customer lines for minimum wait times and high satisfaction.
Education
Bachelor of Science - Mechanical Engineering
Olabisi Onabanjo University
Ogun State, Nigeria. 2016.03 - 2021.12
Skills
- Sales persuasion
- Fashion design understanding
- Styling creativity
- Product presentation standards
- Digital marketing proficiency
- Loyalty programme implementation
- Fashion consultation
- Sales forecasting acumen
- Knowledge in retail math
- Product knowledge mastery
- Clientele database maintenance
- Multilingual customer support
- Management of crm systems
- Brand promotion proficiency
- Online sales tracking
- Inventory control software operation
- Strategic selling techniques
Timeline
Fashion sales associate
Asookebydee.
2022.01 - 2024.12
Bachelor of Science - Mechanical Engineering
Olabisi Onabanjo University
2016.03 - 2021.12