Zoran Petrov
Redhill,Surrey
Summary
Customer-oriented shop manager with over 25 years of strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Fashion consultant
Notebook
Dorking, Surrey
03.2023 - 10.2024
- Observed and evaluated production processes to identify potential cost savings.
- Offered thorough client consultations to assess bespoke needs and demonstrating expertise in styling.
- Developed harmonious, comprehensive designs encompassing technical, functional and aesthetic considerations.
- Oversaw design mass-produced products from requirements gathering and scoping through production hand-off and quality assurance testing.
- Regularly communicated with staff about stock levels and product availability, maintaining efficient operations within the store.
- Executed effective sales strategies to increase overall store profit margins.
- Presented fresh fashion ideas to clients, increasing their wardrobe versatility.
- Watched fashion channels to stay abreast with latest fashion trends and seasonal colours.
- Worked closely with management on inventory control procedures ensuring smooth running of store operations.
- Negotiated contracts with suppliers and manufacturers, ensuring best quality at optimal prices.
- Enhanced brand image with personalised styling sessions.
Manager in fashion industry
Casa Mia Ltd
Reigate, Redhill, Dorking, Oxted, Surrey
08.1998 - 10.2022
- Led training sessions, boosting customer service quality
- Planned revenue generation strategies designed for growth.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Led and managed administrative staff to maintain smooth daily operations.
- Streamlined communication channels, enhanced internal information flow.
- Managed team dynamics by implementing conflict resolution strategies.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Enforced safety regulations to reduce workplace accidents.
- Established clear budgets and cost controls strategies to meet objectives.
- Led performance reviews, identified areas for improvement.
- Liaised with suppliers to ensure timely deliveries.
- Fostered a positive work environment with regular team-building activities.
- Optimised resource allocation for increased profits.
- Supervised project timelines for timely completion.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Delegated tasks efficiently to maximise productivity.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Organised financial and operational data to help with yearly budgeting and planning.
- Developed organisational policies for administrative oversight and internal controls.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Designed and implemented training to further develop staff based on business goals.
- Piloted change management initiatives successfully improving organisational adaptability.
- Identified growth opportunities through comprehensive market research.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Cultivated strong relationships with clients to secure repeat business.
- Implemented cost reduction measures, reduced overhead expenses.
- Developed accurate sales forecasts for improved strategic planning.
Education
HND business fashion industry - Economic
University elephant castle
London 03.1992 - 09.1996
Skills
- Critical evaluation
- Multitasking proficiency
- Financial reporting
- Visual displays
- First-aid certified
- Customer Service
- Time-management
- Sales promotion implementation
- Stock control systems understanding
- Stock control procedures
- Complaint management
- Sales strategy development
- Performance analysis
- Just In Time stock control
- Resource allocation
- Budget control oversight
- Constructive feedback giving
- Project Management
- Employee training
- Financial Forecasting
- Trade planning
- Warehouse management system operation
- Sales techniques
- Supplier negotiation
- Stocktake management
- Risk Management
- Brand marketing
- Critical-thinking
- Supply chain coordination
- Health and Safety regulations
- Window displays creation
- Data analysis and interpretation
- Fashion trend knowledge
- Supplier negotiation adeptness
- Sales forecasting
- Store operations efficiency
- Retail operations understanding
- Basic accounting expertise
- Staff training and development
- Self motivated
- Fashion trend awareness
- Merchandise planning
- Financial reporting accuracy
- Recruitment
- Customer service skills
- Brand loyalty development
- Merchandise display techniques knowledge
- Cultural awareness
- Persuasive communication
- Team building skills
- Brand building
- Team motivation
- Brand promotion expertise
- Fashion and clothing trends
- Styling techniques
- Wardrobe assessment
- Sales persuasion
- Brand development
- Active listening
References
References available upon request.
Timeline
Fashion consultant
Notebook
03.2023 - 10.2024
Manager in fashion industry
Casa Mia Ltd
08.1998 - 10.2022
HND business fashion industry - Economic
University elephant castle
03.1992 - 09.1996
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