Elizabeth Mukami

Managing end-to-end sales ledger operations and ledger integrity.

• Owned and continuously improved end-to-end sales ledger process (billing & cash application) to optimise cash flow management.
• Raising and authorising timely customer invoices and credit notes in compliance with VAT and HMRC rules.
• Allocating multi-currency cash receipts and performing bank reconciliations.
• Overseeing credit control, debt recovery, and aged debtor reporting.
• Resolving complex billing queries and escalating disputes.
• Leading, training, and setting targets for a transactional finance team.
• Led, developed and motivated a high-performing team
• Drove process automation and system improvements within accounting software, enhancing operational efficiency.
• Executed bad debt write-off procedures to reflect true financial standing. and all AD-HOC journals
• Facilitated support for business initiatives to improve efficiency.
• Lead in system transformation (Aptos to SAP & HUB)
• Assisted with internal and external audits and addressed all queries.
• Assisted with internal and external audits and addressed all queries.

• Cash Allocation: Match and allocate incoming BACS, cheque, credit card, or multi-currency payments to customer accounts.
• Raised, processed, and distributed accurate sales invoices and credit notes, ensuring compliance with VAT regulations.
• Reconciliation: Perform regular customer account and bank reconciliations to resolve discrepancies.
• Investigated and resolved customer invoice disputes and billing queries, enhancing customer satisfaction and maintaining strong relationships.
• Work closely with the wider accounting and finance team to support month-end processes.
• Managed various administrative tasks to support team operations and streamline workflow efficiency.

• Managed store reconciliations, ensuring accuracy of financial reporting across all stores.
• Collaborated with finance team to streamline reconciliation processes, resulting in improved efficiency.
• Maintained up-to-date knowledge of regulatory changes affecting reconciliation procedures.
• Attended team meetings to address issues and priorities regarding outstanding accounts, enhancing department operations.
• Participated in cross-functional projects to improve overall financial control systems.

• Processed client payments following company regulations, financial policies and procedures.
• Managed client accounts, processed invoices, and monitored payments to maintain accurate financial records.
• Managed billing matters by verifying discrepancies and resolving client issues.
• Entered and processed transactions accurately to assist the finance team.
• Assisted accountants with expense and sales tracking and reporting.
• Verified accuracy of names, dates, and details prior to data entry.
• Updated client information in database systems to ensure accuracy of contact details and account specifications.
• Distributed petty cash payments to staff based on requests.

• Processed customer payments, including cash, cheques, and card transactions, with precision.
• Processed daily cash transactions, accurately counting and verifying sums for enhanced financial accuracy.
• Reconciled cash drawers at shift start and end, identifying and resolving discrepancies to ensure financial accuracy.
• Balanced cash drawers and safes at shift end, highlighting discrepancies and resolving differences.
• Carried out daily cash office float reconciliation processes, maintaining financial efficiency.
• Managed daily cash transactions, accurately counting and recording amounts in company ledger.
• Banked daily takings, accurately completing account books to maintain clear financial records.
• Managed petty cash fund, distributing cash for approved expenses and maintaining comprehensive records for transparency.
• Monitored cash levels, ordering currency and coins to meet daily operational needs.
• Trained new staff in cash handling procedures and customer service excellence.
• Developed and updated cash handling guidelines, ensuring compliance with legal standards.
• Identified till discrepancies, reporting to sales managers and security teams for investigation.
• Maintained confidentiality of sensitive financial information, adhering to data protection regulations.
• Followed appropriate company policies regarding customer or staff theft.
• Used designated check form to account for all cash bags at end of day's trading.