Summary
Overview
Work history
Education
Skills
Passions
Timeline
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Eliza Leng

London,City of London

Summary

Creative and driven professional with experience spanning across a variety of industries. Renowned for interpersonal skills and building genuine relationships, I take pride in my ability to work harmoniously individually and as part of a team. Confident working in high-intensity environments, meeting deadlines and managing multiple complex projects at a time. I'm passionate and hugely enthusiastic and believe my hard working nature would make me a great fit for this role.

Overview

6
6
years of professional experience
8
8
years of post-secondary education

Work history

Business Development Manager

FIXR
London
03.2023 - 10.2024
  • Managing a team of 3 Business Development Representatives, responsible for training, weekly 121's focusing on how to source leads, successfully qualify and pass to BDM's for closing
  • Project managing our largest pitches, coordinating the team internally to put together detailed & tailored documents on our product to deadlines
  • Leading regular in-person pitches, most recently Ministry of Sound, worth £100,000
  • First contributor to global expansion into Australia & New Zealand winning our first client, generating FIXR £50,000 in three months
  • Accurate deal forecasting, clients outperforming by 133%
  • Developed strategic partnerships for sustained growth.

Writer

London Unattached
London
03.2023 - 10.2024
  • Reviewing restaurants, bars & travel destinations for the online magazine
  • Read by 200k monthly subscribers & curating Instagram reels to a daily audience of 24k
  • Edited and proofread articles to ensure high-quality final publications.

Business Development Associate

FIXR
London
12.2022 - 03.2024
  • Top performing sales person for two years, consecutively hitting targets and closing minimum of £200,000 in annual revenue
  • Working directly with C-Suite and leadership teams to execute growth plans and win new business in the UK and globally
  • First contributor to global expansion into Europe and South Africa, winning our first lighthouse clients in both areas, generating £120,000 to the business
  • First UK employee sent to FIXR office in South Africa for a month to project manage and independently handle 30+ pitches
  • Established new business relationships by networking at industry events and solely in charge or organising internal & client facing events at FIXR

Business Development Executive

FIXR
London
09.2022 - 12.2022
  • Hitting target in first ever quarter in sales, outperforming senior targets by £30,000
  • Independently in charge of my sales process from prospecting to qualifying, preparing pitches, closing deals through to onboarding
  • Daily use of Hubspot, using dashboards to gain a thorough understanding of my activity and conversion rates to improve individual performance
  • Managed project timelines effectively ensuring completion within defined time frames

Client Account Manager

FIXR
London
08.2021 - 09.2022
  • Managing our top client worth £500,000 to the business alongside 200+ Tier 1 & 2 client portfolio, coordinating onboarding alongside client operations & directly leading on relationship nurturing through to renewal
  • Liaising between clients and internal teams (client operations, tech and product, marketing etc)
  • Managing independent and team projects on time and to brief
  • Maintaining deep understanding of clients business goals & priorities to ensure FIXR's product road mapping aligns
  • Client Success Insights reporting - Analysing KPIs and data from multiple sources to provide insight into client performance in order to grow existing accounts, contributing to an 88% client retention rate
  • Successfully in charge of interviewing & running the student brand ambassador programme worth £90,000
  • Secured upselling opportunities including white label products
  • Proficient daily use of systems and databases: HubSpot, Slack, Asana, Microsoft: Word, Excel, PowerPoint, Apache Superset & Notion
  • Trusted with accounts payable for 10,000 clients

Operations assistant

Robert Pearson & Company
Wiltshire
04.2020 - 08.2020
  • Carrying out research and reports for supervisors
  • Managed relations with top clients and involved in contract negotiations with Nandos & Five Guys
  • Working with graphic designers to achieve brand aesthetics and copy for brochure

Sales & Marketing Intern

Cassandra Goad
London
05.2019 - 08.2019
  • Entrusted with looking after our most loyal customers, whilst fostering strong relationships with all stakeholders
  • Proficiently managed all social media accounts, curating and delivering engaging content to a daily audience of 11k
  • Successfully organised and executed the brand stand for Chelsea Flower Show and other press events

Education

Upper Second Class - Philosophy

The University of Edinburgh
09.2017 - 06.2021

A Levels - A*AB History, Philosophy, Geography

St Mary's Calne
Calne, Wiltshire
09.2017 - 06.2021

Skills

  • Excellent communication, inter-personal, project management and organisational skills
  • Relationship management, business development and networking skills
  • Strong commercial awareness, ability to manage negotiate budgets
  • Written and proofreading skills, with accuracy and eye for detail
  • Ability to work independently as well as within a team
  • Experienced in social media management and copywriting
  • Impeccable time management

Passions

  • Eliza Leng Music, written & released 3 songs, 30 sold out shows across London (incl Camden Assembly, O2 Academy Islington, Lower Third etc).
  • Food (private caterer)
  • Travel

Timeline

Business Development Manager

FIXR
03.2023 - 10.2024

Writer

London Unattached
03.2023 - 10.2024

Business Development Associate

FIXR
12.2022 - 03.2024

Business Development Executive

FIXR
09.2022 - 12.2022

Client Account Manager

FIXR
08.2021 - 09.2022

Operations assistant

Robert Pearson & Company
04.2020 - 08.2020

Sales & Marketing Intern

Cassandra Goad
05.2019 - 08.2019

A Levels - A*AB History, Philosophy, Geography

St Mary's Calne
09.2017 - 06.2021

Upper Second Class - Philosophy

The University of Edinburgh
09.2017 - 06.2021
Eliza Leng