Eliza Leng
London,City of London
Summary
Creative and driven professional with experience spanning across a variety of industries. Renowned for interpersonal skills and building genuine relationships, I take pride in my ability to work harmoniously individually and as part of a team. Confident working in high-intensity environments, meeting deadlines and managing multiple complex projects at a time. I'm passionate and hugely enthusiastic and believe my hard working nature would make me a great fit for this role.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
Business Development Manager
FIXR
London
2023.03 - 2024.10
- Managing a team of 3 Business Development Representatives, responsible for training, weekly 121's focusing on how to source leads, successfully qualify and pass to BDM's for closing
- Project managing our largest pitches, coordinating the team internally to put together detailed & tailored documents on our product to deadlines
- Leading regular in-person pitches, most recently Ministry of Sound, worth £100,000
- First contributor to global expansion into Australia & New Zealand winning our first client, generating FIXR £50,000 in three months
- Accurate deal forecasting, clients outperforming by 133%
- Developed strategic partnerships for sustained growth.
Writer
London Unattached
London
2023.03 - 2024.10
- Reviewing restaurants, bars & travel destinations for the online magazine
- Read by 200k monthly subscribers & curating Instagram reels to a daily audience of 24k
- Edited and proofread articles to ensure high-quality final publications.
Business Development Associate
FIXR
London
2022.12 - 2024.03
- Top performing sales person for two years, consecutively hitting targets and closing minimum of £200,000 in annual revenue
- Working directly with C-Suite and leadership teams to execute growth plans and win new business in the UK and globally
- First contributor to global expansion into Europe and South Africa, winning our first lighthouse clients in both areas, generating £120,000 to the business
- First UK employee sent to FIXR office in South Africa for a month to project manage and independently handle 30+ pitches
- Established new business relationships by networking at industry events and solely in charge or organising internal & client facing events at FIXR
Business Development Executive
FIXR
London
2022.09 - 2022.12
- Hitting target in first ever quarter in sales, outperforming senior targets by £30,000
- Independently in charge of my sales process from prospecting to qualifying, preparing pitches, closing deals through to onboarding
- Daily use of Hubspot, using dashboards to gain a thorough understanding of my activity and conversion rates to improve individual performance
- Managed project timelines effectively ensuring completion within defined time frames
Client Account Manager
FIXR
London
2021.08 - 2022.09
- Managing our top client worth £500,000 to the business alongside 200+ Tier 1 & 2 client portfolio, coordinating onboarding alongside client operations & directly leading on relationship nurturing through to renewal
- Liaising between clients and internal teams (client operations, tech and product, marketing etc)
- Managing independent and team projects on time and to brief
- Maintaining deep understanding of clients business goals & priorities to ensure FIXR's product road mapping aligns
- Client Success Insights reporting - Analysing KPIs and data from multiple sources to provide insight into client performance in order to grow existing accounts, contributing to an 88% client retention rate
- Successfully in charge of interviewing & running the student brand ambassador programme worth £90,000
- Secured upselling opportunities including white label products
- Proficient daily use of systems and databases: HubSpot, Slack, Asana, Microsoft: Word, Excel, PowerPoint, Apache Superset & Notion
- Trusted with accounts payable for 10,000 clients
Operations assistant
Robert Pearson & Company
Wiltshire
2020.04 - 2020.08
- Carrying out research and reports for supervisors
- Managed relations with top clients and involved in contract negotiations with Nandos & Five Guys
- Working with graphic designers to achieve brand aesthetics and copy for brochure
Sales & Marketing Intern
Cassandra Goad
London
2019.05 - 2019.08
- Entrusted with looking after our most loyal customers, whilst fostering strong relationships with all stakeholders
- Proficiently managed all social media accounts, curating and delivering engaging content to a daily audience of 11k
- Successfully organised and executed the brand stand for Chelsea Flower Show and other press events
Education
Upper Second Class - Philosophy
The University of Edinburgh
2017.09 - 2021.06
A Levels - A*AB History, Philosophy, Geography
St Mary's Calne
Calne, Wiltshire 2017.09 - 2021.06
Skills
- Excellent communication, inter-personal, project management and organisational skills
- Relationship management, business development and networking skills
- Strong commercial awareness, ability to manage negotiate budgets
- Written and proofreading skills, with accuracy and eye for detail
- Ability to work independently as well as within a team
- Experienced in social media management and copywriting
- Impeccable time management
Passions
- Eliza Leng Music, written & released 3 songs, 30 sold out shows across London (incl Camden Assembly, O2 Academy Islington, Lower Third etc).
- Food (private caterer)
- Travel
Timeline
Business Development Manager
FIXR
2023.03 - 2024.10
Writer
London Unattached
2023.03 - 2024.10
Business Development Associate
FIXR
2022.12 - 2024.03
Business Development Executive
FIXR
2022.09 - 2022.12
Client Account Manager
FIXR
2021.08 - 2022.09
Operations assistant
Robert Pearson & Company
2020.04 - 2020.08
Sales & Marketing Intern
Cassandra Goad
2019.05 - 2019.08
A Levels - A*AB History, Philosophy, Geography
St Mary's Calne
2017.09 - 2021.06
Upper Second Class - Philosophy
The University of Edinburgh
2017.09 - 2021.06