Eliot Matthews
Winchester,Hampshire
Summary
Focused business and management student eager to deepen knowledge in management. Proven reliability and determination demonstrated through extensive experience in sales and customer relationship building. Skilled in delivering exceptional customer service and fostering client loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Management trainee
Enterprise Rent-A-Car
Christchurch , Dorset
07.2024 - Current
- Fleet management and vehicle coordination
- Fostering partnerships and coordinating with local vendors and corporate accounts
- Delivering exceptional customer service to corporate accounts and retail renters
- Facilitating courtesy car provision for insurance customers while liaising with insurance companies.
Customer Liaison
Tesco Bournemouth
Bournemouth
01.2023 - 08.2023
- Responsible for accurately picking and processing customer orders
- Answering customer enquiries
Customer Service Asst
Waitrose Petersfield
Petersfield
12.2021 - 06.2022
- Responsible for stock rotation, customer satisfaction
- Checkout trained
- Accountable for store deliveries
Alresford Golf Club
Alresford
08.2021 - 12.2021
- Bar work incorporating stock ordering
- Customer facing dealing with queries and enquiries
- Assisting head greenkeeper when required
Team Leader
Wagglesworth Pet Supplies
04.2020 - 08.2021
- Responsibility for staff training
- Accountable for brand awareness and all social media
- Full responsibility for stock ordering and supply chain
- Customer deliveries
Education
A Levels - Business Studies, Environmental Science, English Language
Peter Symonds 6th Form College Winchester
WinchesterB Tech - Certificate in Digital Application
GCSE - English Language, English Literature, Mathematics, Spanish, Biology, Physics, Chemistry, History, Physical Education
Perins School Alresford
AlresfordSkills
- Decisive decision-making
- Sales techniques understanding
- Knowledge of GDPR compliance
- Customer relationship building
- Ethical business conduct
- Effective leadership
Affiliations
- Football
- Skiing
- Athletics
- Animals and Nature
- Filmography
Accomplishments
Duke of Edinburgh Award
Head of my faculty in school
Played football for my college and school
Certification
Drivers licence
Qualified FA referee
INTERESTS & ACHIEVEMENTS
- Enjoying playing and watching most sports,
- Competent Skier,
- Big film fan – David Fincher is a genius
- FA Qualified football Referee
- Duke of Edinburgh Bronze Award
- School house Captain
Member of School Council
Timeline
Management trainee
Enterprise Rent-A-Car
07.2024 - Current
Customer Liaison
Tesco Bournemouth
01.2023 - 08.2023
Customer Service Asst
Waitrose Petersfield
12.2021 - 06.2022
Alresford Golf Club
08.2021 - 12.2021
Team Leader
Wagglesworth Pet Supplies
04.2020 - 08.2021
B Tech - Certificate in Digital Application
A Levels - Business Studies, Environmental Science, English Language
Peter Symonds 6th Form College Winchester
GCSE - English Language, English Literature, Mathematics, Spanish, Biology, Physics, Chemistry, History, Physical Education
Perins School Alresford