Elfyn Parry
Caernarfon,Gwynedd
Summary
Support Worker dedicated to enhancing client independence through personalised assistance with daily activities. Empowers individuals with diverse needs to integrate into the community, promoting emotional and social well-being. Participates in ongoing training to ensure adherence to best practices in care. Compassionate Support Worker skilled in providing emotional and practical support tailored to individual client needs. Encourages active participation in community events, fostering social connections and personal growth. Utilises strong communication skills to build trust and rapport with clients and their families.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Support Worker
Antur
04.2025 - 01.2026
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Encouraged service users to be independent and active members of society.
- Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
- Provided support in social, physical and emotional areas to assist clients with integrating into local community.
Security Officer
HMCTS
08.2016 - 02.2025
- Resolved complaints through calm, clear communication and effective problem-solving.
- Engaged with customers to identify needs and deliver exceptional service.
- Trained new security staff, imparting knowledge of best practices, operational procedures, and use of security equipment.
- Educated staff on security measures, raising awareness about potential risks and preventive practices.
- Monitored CCTV systems and alarm responses, analysing footage for suspicious activities and ensuring rapid response to alerts.
- Liaised with management to develop and implement effective security protocols and emergency response procedures.
- Monitored CCTV systems to identify disruptions or unlawful acts, promptly reporting any incidents to law enforcement agencies.
- Monitored and authorised entrance and departure of employees, visitors, and other persons to guard against theft and maintain security.
- Conducted security checks at building entrances, screening visitors for prohibited items and granting authorised access.
- Maintained detailed logs of observations, incidents, and surveillance activities to support legal proceedings and investigations.
- Provided first aid and emergency support to individuals in distress until the arrival of medical professionals.
Education
NVQ Level 3 - Sport science
Bangor University
Bangor01-2005
Skills
- personal care
- client support
- daily living assistance
- community integration
- emotional support
- problem solving
- first aid response
- record-keeping
- respect for diversity
- adaptive communication
- Medication Administration
- reliable and trustworthy
- customer service
Certification
- [Type] Licence
- [Area of certification] certified sia
Timeline
Support Worker
Antur
04.2025 - 01.2026
Security Officer
HMCTS
08.2016 - 02.2025
NVQ Level 3 - Sport science
Bangor University