Eleanor Littlemore
LONDON
Summary
I have always been an energetic and outgoing professional with dedication to achieve positive customer relations. Passionate about securing new, challenging position within fast-paced restaurant/ cafe or bar.
I am a good communicator, with confidence, an outgoing personality and someone who can take responsibility and ownership.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Customer sales assistant
Culver and Nelson
East Sheen, Richmond upon Thames
01.2021 - 10.2021
- Demonstrated products effectively leading to increased sales conversions.
- Improved customer service by efficiently handling queries and complaints.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Retail worker
Sheen Sports
East Sheen, Richmond upon Thames
01.2022 - 06.2023
- Monitored and updated stock levels and inventory databases.
- Supported team by demonstrating respect and willingness to help.
- Carried out day-to-day duties accurately and efficiently.
- Displayed energy and enthusiasm in fast-paced environment.
Hospitality team member
Hare and Hounds
East Sheen, Richmond upon Thames
11.2023 - 11.2024
- Handled complaints and conflict with diplomatic approach.
- Coordinated with bar staff to deliver drinks timely.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
Hospitality team member
Le Swine
East Sheen, Richmond upon Thames
12.2024 - Current
- Prepared tables swiftly, improving turnover rate.
- Created warm, friendly atmosphere through positive guest interactions.
- Maintained high levels of customer service by promptly addressing guest queries.
- Reacted quickly to changing customer needs and shift priorities.
- Served meals professionally, enhancing overall dining experience.
Education
GCSEs - Maths, English, Science, Geography, Textiles, Psychology
Richmond Park Academy
Richmond, Richmond upon Thames 09.2021 - 09.2023
A-Levels - Geography, Sociology, Business Studies
Richmond Park Academy
Richmond, Richmond upon Thames 09.2023 - 09.2025
Skills
Bartending
Work experience/volunteering
I have taken part in volunteering at Reading Festival in August 2025, volunteering for Hot Box Events, where i learnt to be responsible, empathetic, aware of others as well as myself. The opportunity gave me skills to be able to communicate with people younger and older than me in order to get things done effectively and calmly.
Timeline
Hospitality team member
Le Swine
12.2024 - Current
Hospitality team member
Hare and Hounds
11.2023 - 11.2024
A-Levels - Geography, Sociology, Business Studies
Richmond Park Academy
09.2023 - 09.2025
Retail worker
Sheen Sports
01.2022 - 06.2023
GCSEs - Maths, English, Science, Geography, Textiles, Psychology
Richmond Park Academy
09.2021 - 09.2023
Customer sales assistant
Culver and Nelson
01.2021 - 10.2021