Eleanor Francis
Manchester
Summary
Experienced bartender, barista and waitress with familiarity in cafe, bar and restaurant settings. I have received both barista training from an external party and cocktail training through a workplace.
Overview
6
6
years of professional experience
Work history
Pot washer
Thornton Hall Farm Park
Thornton, North Yorkshire
2017.09 - 2018.02
- I worked as a pot wash over the busy Christmas period to gain my first experience of having a part time job
- During my time at the farm park, I learnt how to manage time very efficiently as the cafe was always very busy, as well as how to work well in a team and follow instructions from my seniors.
Housekeeper
The Tempest Arms
Skipton, North Yorkshire
2018.04 - 2019.05
- During my time at The Tempest Arms, I learnt how to deal with customer requests and complaints as well as how to stick to a strict schedule as customers had to check in and out at specific times
- Furthermore, I learnt many cleaning skills during my time at this job which I brought forward into future jobs and my personal life.
Front of House / Barista
ESSE Factory Cafe
Barnoldswick, Lancashire
2019.04 - 2020.04
- By working at ESSE Factory Cafe, I was able to gain valuable barista skills in a high pressure situation as the cafe was full nearly all of the time
- This was also my first waitressing job where I became more confident in my customer service skills and gained some loyal customers who frequently returned
Bartender
Sound Bar
Skipton, North Yorkshire
2020.06 - 2022.05
- Through working at Sound Bar, I have become more confident in my bartending skills in a busy, high-pressure atmosphere
Bartender / Barista
VSQ Gin Bar
Skipton, North Yorkshire
2020.06 - 2022.05
- Through working at V.SQ I have been able to develop bartending skills in the evenings as well as maintaining my barista skills through the daytime.
- I was also given cocktail training during my time at this job which I thoroughly enjoyed and excelled at. I brought this skill with me to future jobs.
Bar staff member
The Metropolitan
Didsbury, Manchester
2022.05 - 2022.09
- Were 120 tables which were usually full with people having to stand at the bar when there was no room to sit
- Also, I would often be put on a early day shift by myself where I was both running hot drinks and serving customers at the bar
- I was often complimented by customers for the composure and customer service I provided when I was managing the busy bar on my own
- Furthermore, I also often did late night shifts with others where at the end of the night there was a very strict and rigorous cleaning process to be completed
- This process is now ingrained in me and I have brought it with me to future jobs
Bartender
02 Victoria Warehouse
Manchester
2022.12 - 2023.04
- By working at 02 Victoria Warehouse, I got to experience working live events which attracted large crowds of people. The venue had a capacity of 3,500 people and the bars often had large queues of people waiting to be served.
- I was able to work exceptionally efficiently to ensure everyone had a good time and always provided the best customer service possible.
Education
A-Levels - Art
Skipton Girls' High School
North Yorkshire 09/2019 - 05/2021
A-Levels - Psychology
Skipton Girl's High School
North Yorkshire 09/2019 - 05/2021
A-Levels - Physics
Skipton Girls' High School
North Yorkshire 09/2019 - 05/2021
Bachelor of Arts - Interior Design
Manchester Metropolitan University
Manchester 09/2022 -
Skills
- Cocktail Making
- Barista
- Housekeeping
- Waitressing
Languages
English
Native
Timeline
Bartender
02 Victoria Warehouse
2022.12 - 2023.04
Bar staff member
The Metropolitan
2022.05 - 2022.09
Bartender
Sound Bar
2020.06 - 2022.05
Bartender / Barista
VSQ Gin Bar
2020.06 - 2022.05
Front of House / Barista
ESSE Factory Cafe
2019.04 - 2020.04
Housekeeper
The Tempest Arms
2018.04 - 2019.05
Pot washer
Thornton Hall Farm Park
2017.09 - 2018.02
A-Levels - Art
Skipton Girls' High School
09/2019 - 05/2021
A-Levels - Psychology
Skipton Girl's High School
09/2019 - 05/2021
A-Levels - Physics
Skipton Girls' High School
09/2019 - 05/2021
Bachelor of Arts - Interior Design
Manchester Metropolitan University
09/2022 -