Eleanor Clerehugh
Bingley
Summary
A dedicated professional with expertise in customer service and customer-facing communication, adept at handling enquiries both over the phone and in person. Demonstrates strong IT and keyboard proficiency, coupled with exceptional organisation and time management skills. Proven ability to solve problems efficiently, actively listen, and adapt communication styles through code switching. Thrives under pressure while excelling in upselling and product recommendation. Exhibits leadership and teamwork capabilities, aiming to leverage these skills for continued career growth in a dynamic environment.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Retail Assistant
Rude Studios Tattoo & Piercing
2024.10 - 2026.04
- Provide professional front-of-house service, greeting clients, answering enquiries and ensuring a welcoming environment.
- Manage bookings, process payments and maintain accurate client information.
- Organise stock and studio displays to optimise sales and workflow.
- Handle sensitive client requests with discretion and clear communication.
- Maintain cleanliness and organisation across all areas of the studio.
Retail Assistant
Rude Studios Tattoo & Piercing
2024.10 - 2026.04
- Provide professional front-of-house service, greeting clients, answering enquiries and ensuring a welcoming environment.
- Manage bookings, process payments and maintain accurate client information.
- Organise stock and studio displays to optimise sales and workflow.
- Handle sensitive client requests with discretion and clear communication.
- Maintain cleanliness and organisation across all areas of the studio.
Retail Assistant
Eldwick Post Office
2022.10 - 2024.10
- Handled high volumes of customer enquiries, providing polite, prompt and helpful service.
- Processed orders and transactions quickly and accurately.
- Maintained organised stock systems to optimise efficiency and sales.
- Worked independently, moving between the till, stockroom and shop floor as needed.
- Covered shifts reliably and adapted to changing demands.
Director / Editor / Administrator / Sound / Camera
A Look into FOSTBC
2024.03 - 2024.05
- Organised all aspects of film production, including scheduling, communication, and logistics.
- Adapted quickly when plans changed, delivering high-quality work to client briefs.
- Planned interviews, coordinated with actors and charity leaders, and met tight deadlines.
- Managed multiple tasks under pressure while maintaining accuracy and professionalism.
Director / Editor / Administrator / Sound / Camera
Nathaniel Hall: In His Own Words
2023.03 - 2023.05
- Organised all aspects of film production, including scheduling, communication, and logistics.
- Planned interviews, coordinated with actors and charity leaders, and met tight deadlines.
- Managed multiple tasks under pressure while maintaining accuracy and professionalism.
Retail Assistant
Primark
2022.04 - 2022.08
- Delivered excellent customer service and consistently exceeded sales targets.
- Recommended products based on customer needs and provided accessible support to all shoppers.
- Organised stock, operated tills and supported large team tasks.
- Demonstrated leadership by taking initiative during busy periods.
Voluntary Teaching Assistant
Bingley Grammar School
2019.09 - 2020.03
- Delivered one-to-one support and made learning engaging.
- Strengthened communication and interpersonal skills.
Playgroup Assistant
Bright Sparks
2018.01 - 2019.01
- Supported children's physical, social and emotional needs.
- Provided personalised experiences for children and parents.
- Contributed to a safe, caring and stimulating environment.
Education
Degree - Film and Television Production
University Of Bradford
2021.11 - 2024.05
A Levels -
Bingley Grammar School
2019.09 - 2021.06
GCSEs -
Bingley Grammar School
2017.10 - 2019.06
GCSEs -
Beaulieu Convent School
2014.09 - 2017.07
Skills
- Customer service and customer-facing communication
- Handling enquiries (over the phone and in person)
- IT and keyboard proficiency
- Organisation and time management
- Problem solving
- Active listening
- Code switching
- Working under pressure
- Upselling and product recommendation
- Leadership and teamwork
References
Morgan, Luntley, Manager, +44 7712 268108, Rude Studios
Timeline
Retail Assistant
Rude Studios Tattoo & Piercing
2024.10 - 2026.04
Retail Assistant
Rude Studios Tattoo & Piercing
2024.10 - 2026.04
Director / Editor / Administrator / Sound / Camera
A Look into FOSTBC
2024.03 - 2024.05
Director / Editor / Administrator / Sound / Camera
Nathaniel Hall: In His Own Words
2023.03 - 2023.05
Retail Assistant
Eldwick Post Office
2022.10 - 2024.10
Retail Assistant
Primark
2022.04 - 2022.08
Degree - Film and Television Production
University Of Bradford
2021.11 - 2024.05
A Levels -
Bingley Grammar School
2019.09 - 2021.06
Voluntary Teaching Assistant
Bingley Grammar School
2019.09 - 2020.03
Playgroup Assistant
Bright Sparks
2018.01 - 2019.01
GCSEs -
Bingley Grammar School
2017.10 - 2019.06
GCSEs -
Beaulieu Convent School
2014.09 - 2017.07