Elaina Diedericks
Bristol,Bristol
Summary
Dedicated professional with expertise in guest interaction etiquette and interpersonal competence, ensuring exceptional customer service. Demonstrates superior organisation and time management skills, facilitating effective teambuilding and maintaining resilience under pressure. Proficient in digital till operations, safety protocols compliance, and cleaning procedures, with a strong familiarity with allergen guides. Committed to enhancing operational efficiency while prioritising safety and customer satisfaction.
Overview
5
5
years of professional experience
Work history
Housekeeper
Double Red Duke
Clanfield, Oxfordshire
2025.03 - 2025.07
- Responded promptly to management directives, illustrating efficient task management capabilities.
- Delivered quality housekeeping service, contributing to repeat business.
- Conducted thorough dusting and vacuuming to promote a healthier atmosphere.
- Performed deep cleaning tasks for an immaculate environment.
- Kept inventory of cleaning supplies, ensuring constant availability.
Waitress
Double Red Duke
Clanfield, Oxfordshire
2020.08 - 2025.07
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Utilised professional communication skills to resolve customer complaints.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained clean and organised dining area for customer comfort.
- Enhanced guest satisfaction through attentive and prompt service.
- Accommodated special event needs, provided customised services for parties.
Education
Bachelor of Science - Psychology
University Of West England
Bristol 2025.09 -
A-Levels - Psychology
Faringdon Community College
Oxfordshire 2022.09 - 2024.06
Skills
- Guest interaction etiquette
- Interpersonal competence
- Teambuilding facilitation
- Cognitive flexibility
- Superior organisation
- Time management
- Resilient under pressure
- Familiarity with allergen guide
- Safety protocols compliance
- Cleaning procedures competence
- Digital till proficiency
Affiliations
- Football
- Reading
- Volunteering abroad - Uganda volunteering expedition
Timeline
Bachelor of Science - Psychology
University Of West England
2025.09 -
Housekeeper
Double Red Duke
2025.03 - 2025.07
A-Levels - Psychology
Faringdon Community College
2022.09 - 2024.06
Waitress
Double Red Duke
2020.08 - 2025.07