Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eilidh Mackenzie

Clola

Summary

Experienced Service Advisor with over 10 years in the motor industry, specializing in delivering exceptional customer service and technical support. Proven track record in managing service operations, enhancing customer satisfaction, and driving revenue growth through effective communication and problem-solving skills. Adept at building strong relationships with clients and mechanics alike, ensuring seamless service delivery and a positive customer experience.

Overview

14
14
years of professional experience
2
2
years of post-secondary education

Work History

Service advisor

Arnold Clark
Peterhead
06.2018 - Current

Service advisor

Peter Vardy Vauxhall
Aberdeen
04.2014 - 06.2018

Service advisor

Arnold clark
Aberdeen
11.2011 - 04.2014

Service technician

Bavaria Auto-Werke Ltd
Aberdeen
06.2011 - 04.2012

Education

SVQ Level 3 - Light Vehicle maintenance and repair

Aberdeen Collage
Aberdeen
08.2010 - 06.2011

SVQ Level 2 - Light Vehicle maintenance and repair

Aberdeen Collage
Aberdeen
08.2008 - 05.2009

Skills

  • Data entry proficiency
  • Repairs scheduling
  • Allocation of resources
  • Customer Service

Timeline

Service advisor

Arnold Clark
06.2018 - Current

Service advisor

Peter Vardy Vauxhall
04.2014 - 06.2018

Service advisor

Arnold clark
11.2011 - 04.2014

Service technician

Bavaria Auto-Werke Ltd
06.2011 - 04.2012

SVQ Level 3 - Light Vehicle maintenance and repair

Aberdeen Collage
08.2010 - 06.2011

SVQ Level 2 - Light Vehicle maintenance and repair

Aberdeen Collage
08.2008 - 05.2009
Eilidh Mackenzie