EILEEN CLARINHA LOBO
Middlesex,United Kingdom
Summary
Resourceful administrative professional with strong experience in office management, customer service and database management. Demonstrates comprehensive knowledge of GDPR and relevant regulations to maintain accurate and compliant records. Creative problem-solver keeps office running smoothly.
Overview
11
11
years of professional experience
Work history
Administrator
Recycling with Skips Ltd.
West Drayton, United Kingdom
2025.10 - 2026.01
- Input data accurately into database and system with attention to detail.
- Maintain organised reports for easy access and retrieval.
- Assist team members in streamlining data entry processes.
- Support administrative tasks including filing and clerical duties.
- Aid in maintaining accurate records of incoming and outgoing correspondence.
- Assist in preparing and organising documents for daily administrative tasks.
- Handle phone calls and correspondence effectively.
Administrative Clerk (Upper Division)
Prisons Department, Government of Goa
Panjim, India
2016.01 - 2025.05
- Assisted in maintaining accurate records of incoming and outgoing correspondence.
- Supported daily administrative tasks by preparing and organizing documents efficiently.
- Contributed to team efforts by coordinating schedules and managing appointments effectively.
- Handled office supplied inventory by tracking usage and placing orders when necessary.
- Managed filing system by ensuring documents were categorized and sorted correctly.
- Facilitated communication within team by relaying information and updates promptly.
- Conducted basic data entry tasks by inputting information into digital system accurately.
- Participated in team meetings by taking notes and distributing minutes to relevant personnel.
- Supported other staff members to improve team performance.
- Enhanced customer service with clear, concise communication.
- Handled sensitive information with discretion, fostering trust amongst colleagues.
- Coordinated travel arrangements, logistics and assisted in organizing company events.
- Welcoming visitors and reception duties.
- Facilitated effective communication between departments with regular updates and report generation.
- Delivered excellent customer service through phone and email correspondence and managed official emails.
Senior Assistant
Department of Urban Development, Government of Goa
Panjim, India
2014.08 - 2015.08
- Assisted in executing and documenting legal proceedings.
- Coordinated scheduling of case hearings with stakeholders.
- Organised and maintained case filing system, including drafting and archiving documents.
Education
Diploma - Human Resources (CDP certified)
Alison
U.K.MBA – Master of Business Administration - Business Administration
Goa University
IndiaBBA – Bachelor of Business Administration - Business Administration
Goa University
IndiaHigher Secondary School Certification -
Saraswat’s P.W. Higher Secondary Educational School
IndiaSchool Secondary Certification - undefined
St. Marys’ Convent High School
IndiaSkills
- Administrative support excellence
- Customer relations management
- MS Office proficiency
- Knowledge of administrative procedures
- Telephone etiquette
- Communication skills
Languages
English (advanced)
Hindi (proficient)
References
Reference available on request
Achievements and Extra Curricular Activities
Secured second rank in Bachelors of Business Administration (BBA). Led financial operations as Finance Coordinator for ODYSSEY’11- Goa’s largest intercollegiate management fest. Represented state level college competitions/ management fests during BBA. Secured first rank in the Commerce stream in Higher Secondary School. Secured second rank in Bachelors of Business Administration (BBA). Led financial operations as Finance Coordinator for ODYSSEY’11- Goa’s largest intercollegiate management fest. Represented state level college competitions/ management fests during BBA. Secured first rank in the Commerce stream in Higher Secondary School.
IT Skills
- Completed Computer Typing Certification for 40 words per minute.
- Experience in MS Word, Excel and PowerPoint.
Internships
- Studied employee attrition and retention trends at GKB Ophthalmic Ltd., Goa, India (April-May 2013).
- Designed an employee expectation module at Sesa Goa Ltd., Goa, India (Nov. 2011 to March 2012).
- Evaluated training needs and employee development programs at GKB Hi-Tech Pvt. Ltd., Goa, India (April- May 2011).
Timeline
Administrator
Recycling with Skips Ltd.
2025.10 - 2026.01
Administrative Clerk (Upper Division)
Prisons Department, Government of Goa
2016.01 - 2025.05
Senior Assistant
Department of Urban Development, Government of Goa
2014.08 - 2015.08
MBA – Master of Business Administration - Business Administration
Goa University
BBA – Bachelor of Business Administration - Business Administration
Goa University
School Secondary Certification - undefined
St. Marys’ Convent High School
Diploma - Human Resources (CDP certified)
Alison
Higher Secondary School Certification -
Saraswat’s P.W. Higher Secondary Educational School