Ehsan Khalili
Haringey,London
Summary
Reliable and dedicated individual with communication and teamwork skills, coupled with proven ability to adapt and learn quickly in dynamic environments. Demonstrates proficiency in problem-solving and customer service, ensuring smooth and efficient operations.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work history
Supply Staff
Tradewind Recruitment
North London
2021.10 - 2022.06
- Collaborated well with team members for successful projects.
- Implemented safety procedures in compliance with regulations.
- Coordinated schedules for seamless daily operations.
Uber driver
Uber
London
2017.01 - 2020.09
- Maintained punctuality in pickups and drop-offs, respecting client time commitments,.
- Improved customer satisfaction through providing friendly, professional service.
- Achieved high customer ratings on mobile booking systems.
Manager
Santa Lucia Pizzeria
London
2016.04 - 2016.12
- Maintained inventory control, reduced stock shortages.
- Facilitated staff training, resulting in better customer service.
- Liaised with suppliers to ensure timely deliveries.
- Fostered a positive work environment with regular team-building activities.
Assistant Manager
Satare Boutique
Shiraz
2006.02 - 2008.03
- Provided support to manager during audits, ensuring accurate reports.
- Assisted in recruitment process to build an effective workforce.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Fostered a positive work environment through effective leadership and team-building activities.
Education
L2 Award - Effective Listening Skills
Haringey Adult Learning Service
London 2019.03 - 2020.08
ECDL Level 1 - European Computer Driving Licence (ECDL), also known as International Computer Driving Licence
Haringey Learning Service
London 2019.03 - 2020.08
IT Qualification - Ms Office for Work
Barnet College
2013.06 - 2014.11
IELTS Preparation Course - Business English,
Barnet and Southgate College
London 2011.09 - 2013.04
B2 AWARD - English LANGUAGE
Pune University
India 2009.09 - 2010.06
Bachelor of Arts - Management
Sistan University
Iran 2004.09 - 2008.07
Skills
- Profitability improvement
- Understanding diversity
- Customer focus
- Salesmanship
- Empathy and compassion
- Cultural competence
- Expense tracking
- Effective prioritisation
- Decision-Making confidence
- Flexible availability for shifts
- Technological proficiency
References
References are available on request.
Languages
Persian
Native
English
Advanced
Timeline
Supply Staff
Tradewind Recruitment
2021.10 - 2022.06
L2 Award - Effective Listening Skills
Haringey Adult Learning Service
2019.03 - 2020.08
ECDL Level 1 - European Computer Driving Licence (ECDL), also known as International Computer Driving Licence
Haringey Learning Service
2019.03 - 2020.08
Uber driver
Uber
2017.01 - 2020.09
Manager
Santa Lucia Pizzeria
2016.04 - 2016.12
IT Qualification - Ms Office for Work
Barnet College
2013.06 - 2014.11
IELTS Preparation Course - Business English,
Barnet and Southgate College
2011.09 - 2013.04
B2 AWARD - English LANGUAGE
Pune University
2009.09 - 2010.06
Assistant Manager
Satare Boutique
2006.02 - 2008.03
Bachelor of Arts - Management
Sistan University
2004.09 - 2008.07