Eesa Islam
Luton
Summary
Skilled professional with expertise in Microsoft Office Suite, Premiere Pro, and Photoshop CC. Proven track record in management, problem-solving, and creative project execution. Recognized for exceptional organizational skills, effective team communication, and strong customer orientation.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Customer advisor
Boots
London Luton Airport
2022.07 - Current
- Assisted customers with purchases and recommended products to improve shopping experience.
- Stocked shelves and arranged store displays to keep areas clean and safe.
- Managed daily store operations, including deliveries and inventory stock control.
Warehouse assistant
Superdrug and Savers Warehouse
Dunstable
2021.11 - 2022.01
- Pick products in fast-paced environment while following picking instructions closely.
- Communicate with workers using talkman device to coordinate daily tasks.
- Meet daily targets set for shift work through timely, accurate picking.
Warehouse assistant
Dx warehouse
Dunstable
2021.08 - 2021.10
- Load trucks using pump trucks for efficient dispatch at the yard.
- Stack heavy boxes up to 20kg at speed to meet deadlines.
- Sort postage letters into correct locations to support timely deliveries.
Warehouse assistant
Amazon Warehouse
Huntingdon
2021.06 - 2021.07
- Pick orders and move them from cages to required locations.
- Set up bags in preparation for package loading.
- Use pump trucks to transport pallets when required.
Customer sales assistant
AA Carpets & Furniture
Luton
2018.09 - 2018.09
- Assembled tables after learning methods from experienced team members daily.
- Assisted staff with customer visits to keep satisfaction high.
- Completed sales paperwork including receipts and customer orders accurately.
Education
BTECs - Film and TV Level 3, Business Level 3
Luton Sixth Form College
2019.01 - 2021.01
GCSEs - English, Math, Science, RE, Computer Science, Spanish, History, Media Studies
Denbigh High School
2014.01 - 2019.01
Skills
- Customer relationship management
- Sales techniques
- Customer orientation
- Problem-solving
- Team communication
- Organization
- Creativity
- Microsoft Office Suite
- Photoshop CC
- Premiere Pro
HOBBIES
Gaming, Fitness and gym, Boxing, Football, Socialising
Certification
- CSCS Green Labourer Card
- Issued by: Construction Skills Certification Scheme (CSCS)
- Level 1 Award in Health and Safety in a Construction Environment
References
- Abid, Hussain, Manager at AA Carpets & Furniture, 01582 488449, AA Carpets & Furniture
- Richard, Laithwaite, College tutor, rdl@lutonsfc.ac.uk, 07497115350, Luton Sixth Form College
- gianluca.petrone@boots.com, Boots manager
- Fwreferences@singleresource.co.uk, Superdrug warehouse
Timeline
Customer advisor
Boots
2022.07 - Current
Warehouse assistant
Superdrug and Savers Warehouse
2021.11 - 2022.01
Warehouse assistant
Dx warehouse
2021.08 - 2021.10
Warehouse assistant
Amazon Warehouse
2021.06 - 2021.07
BTECs - Film and TV Level 3, Business Level 3
Luton Sixth Form College
2019.01 - 2021.01
Customer sales assistant
AA Carpets & Furniture
2018.09 - 2018.09
GCSEs - English, Math, Science, RE, Computer Science, Spanish, History, Media Studies
Denbigh High School
2014.01 - 2019.01