Eeman Irshad
Ilford,Redbridge
Summary
Postgraduate student with a master’s in healthcare leadership and a prior master’s in bioinformatics. Experienced in healthcare and customer service roles, including volunteering as a mealtime assistant at Guy's and St Thomas' NHS Foundation Trust and working as a cashier in retail. Strong communication, interpersonal, and organisational skills enable effective engagement with diverse individuals while maintaining professionalism. Committed to evidence-based practice and healthcare innovation, with aspirations to enhance healthcare management and policy within the NHS.
Overview
3
3
years of professional experience
Work history
Mealtime Assistance Volunteer
St. Thomas & Guy Hospital (NELFT)
City of London
04.2025 - Current
- Assist patients during mealtimes with eating and drinking while ensuring comfort and safety.
- Help prepare patients for meals by facilitating hand hygiene, positioning, and opening packaging.
- Support patients with limited mobility in a respectful manner, promoting independence and dignity.
- Encourage adequate nutrition and hydration while reporting any concerns to nursing staff.
- Follow dietary guidelines provided by clinical staff to meet patient needs.
- Maintain cleanliness and safety by clearing trays and tidying bedside areas.
- Engage with patients to provide companionship and emotional support during meals.
- Adhere to infection control and hospital safety protocols consistently.
Cashier
Nisa Local
Potters Bar, Hertfordshire
05.2025 - 05.2026
- Used Point of Sale system efficiently, speeding up transactions.
- Managed queue effectively during peak hours for seamless checkout process.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Maintained clean and organised workspace to ensure efficient service.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Maintained a clean and organised workspace to ensure efficient service.
Waiter
Aksular Resturant
Potters Bar, Hertfordshire
05.2025 - 12.2025
- Relayed feedback from customers to management for continuous improvement.
- Helped reduce waiting times by swiftly clearing tables after use.
- Assisted in food preparation, resulting in timely service delivery.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Managed table settings for optimal dining experience.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
Teacher
Allied School System
Islamabad, Pakistan
01.2023 - 12.2023
- Took part in parent-teacher meetings discussing pupil progress and potential areas for improvement.
- Coordinated school trips, broadened the pupils' cultural exposure and understanding.
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Boosted students' reading comprehension with creative teaching strategies.
- Created inclusive classroom setting to ensure all students felt accepted and valued.
- Created an inclusive classroom setting to ensure all students felt accepted and valued.in subject matter.
Education
Master of Science - Healthcare Leadership
BPP University, London
Shepherds Bush, Hammersmith and Fulham 03/2024 - 05/2025
Master of Science - Bioinformatics
Comsats University, Islamabad
Pakistan 04/2020 - 07/2022
Skills
- Calm under pressure
- Communication skills
- Strategic planning
- Leadership
- Public speaking
- Team building
- Social media marketing
- Public Relations
- Google Workspace
- Multilingual
- Problem-solving
Websites
Affiliations
- Photographer
- Cooking
- Book reading
Languages
English
Fluent
Urdu
Proficient (C2)
Punjabi
Upper intermediate
References
References available upon request.
Timeline
Cashier
Nisa Local
05.2025 - 05.2026
Waiter
Aksular Resturant
05.2025 - 12.2025
Mealtime Assistance Volunteer
St. Thomas & Guy Hospital (NELFT)
04.2025 - Current
Teacher
Allied School System
01.2023 - 12.2023
Master of Science - Healthcare Leadership
BPP University, London
03/2024 - 05/2025
Master of Science - Bioinformatics
Comsats University, Islamabad
04/2020 - 07/2022