Md Shahed Ahmed
Student
Birmingham
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Kitchen Porter
Oakman Inss
CHIPPING ,ONGAR
05.2022 - Current
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Cook
KFC
Billericay
02.2022 - 05.2022
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Tasted, smelled and pierced food with fork to verify sufficient cooking.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Waiter
The Mogul Resturant
CHIPPING ,ONGAR
10.2021 - 01.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Informed customers about daily and seasonal specials.
- Inspected dishes and utensils for cleanliness.
Customer Service Advisor
Isite
Sylhet
01.2021 - 09.2021
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Coordinated paperwork and payments for new orders and replacement parts to obtain speedy service for each customer.
Education
High School Certificate - Science
Somota Secondary School
Sylhet 01.2016 - 02.2017
Higher Secondary Education - Science
Janata Degree College
Sylhet 06.2017 - 04.2019
Bachelor of Science - Cse
University of Roehampton
London 09.2021 - Current
Skills
Order accuracy
undefinedTimeline
Kitchen Porter
Oakman Inss
05.2022 - Current
Cook
KFC
02.2022 - 05.2022
Waiter
The Mogul Resturant
10.2021 - 01.2022
Bachelor of Science - Cse
University of Roehampton
09.2021 - Current
Customer Service Advisor
Isite
01.2021 - 09.2021
Higher Secondary Education - Science
Janata Degree College
06.2017 - 04.2019
High School Certificate - Science
Somota Secondary School
01.2016 - 02.2017
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