Edward Strophair

Bilingual Customer Service Professional with advanced Japanese (N2) and intermediate Spanish (B1) skills, enhancing customer interactions and supporting brand initiatives. Strong team collaborator, delivering attentive service that reinforces brand reputation. Seeking to utilise language expertise and positive approach within a customer-centric environment.

National Pool Lifeguard Qualification (NPLQ), RLSS UK — 2024

Developed strong customer service, communication, teamwork and problem-solving skills. Trained in emergency response, first aid, risk assessment and maintaining safety standards in a fast-paced public environment. Demonstrated responsibility, attention to detail and the ability to remain calm under pressure.